How an Effective Work Environment Adds Value to an Empowered Business
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The 360o Future of Work practice takes into account the changing business environment, and what companies need to become an “Empowered Business”. It consists of four components: The Business, The People, The Technology, and The Work Environment.

Future of Work Framework

Here we focus on the Work Environment, and its intersection with the three other components.

Work Environment: A Component of the 360o Future of Work

Companies and people have learned work can be performed in many types of environments, just as business is conducted in varying venues. Each space will have a different impact and outcome. The three primary commercial areas are: office, industrial and retail. While industrial and retail commercial areas will be addressed later, we talk here primarily of the office environment. The office environment is designed to enable both collaborative and individual work. It has historically been densely packed. Post COVID-19, this environment will probably be modified. For the past few years, an alternative to the office environment has been co-working – a shared work environment with other companies, in open plan arrangements. It provides a way for business to save capital by minimising the expense of fit out. The combination of using both office and co-working environment is what will begin to be called “the Blended Environment”.     

The Work Environment and its Intersections

While the Work Environment is an important component of the Future of Work, it is a co-enabler with Technology to support the People and Business.

Future of Work Environment

Work Environment – Intersection with the Business

The Business’s role is to provide Strategy and Direction. If done effectively it can take on unknown challenges. Examples of how the Business intersects with the Work Environment would be:

  • Providing agility to the Business in preparing for any future crises. Some examples of how this can be done is by looking at how the space is controlled by the lease conditions, and how it is used by the occupants and the type.  
  • Aiding to minimise risk from excess space. An example would be space options for a lease. This will enable both spatial and financial flexibility for the company to expand or contract as needed.

Work Environment – Intersection with People

A critical component of the Empowered Business is its People – its workforce. For any company, the People are the key asset. They have to be able to grow and develop, in order to provide collaboration and idea creation. Examples of how the Work Environment can empower the People would be:

  • The focus is on aligning the space with the employee’s task.
  • The focus is on aligning where a person needs space to be effective, and the task the person needs to perform.

Work Environment – Intersection with Digital (Technology)

One of the important enablers of any Business, especially the Empowered Business, is its Digital Tools. They support the Business and its People, along with the Work Environment. They allow the Work Environment to be productive and effective. Examples of how Technology and the Work Environment intersect would be:

  • This is where the two enablers (Digital Tools and Work Environment) work together to aid the employees and the business.
  • This relates to how to manage the Business’s portfolio of space from a remote location.

These four components working together will enable an Empowered Business. The Work Environment as an enabler allows the Business to pivot, adapt, and thrive in the most challenging environment. It allows the Empowered Business to be better prepared to meet future crises head-on.

Schedule a time to speak with us on Future of Work

Ecosystm Principal Advisors; Tim Sheedy & Audrey William (Technology), Ravi Bhogaraju (People & Organisations), and Mike Zamora (Work Environment) provide a holistic view of what the Future of Work will look like.

We enable businesses to adapt, pivot and thrive in their ecosystem; provide holistic access to data and insight across People, Technology and Work Environment; help businesses transform and be better prepared for future disruption, and the ever-changing competitive environment and customer, employee or partner demands.

Contact us through the platform, or over email at

This report by Ecosystm Principal Advisor, Mike Zamora focuses on how organisations should evolve their Work Environment to be a key enabler for their Business, People, and Digital (Tech) strategies.
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Throughout his career, Mike has been involved in the commercial and corporate real estate business across Asia, Europe and the US. His passion for technology, extensive knowledge of real estate, and ability to connect the dots, enables him to provide multinational clients with forward-looking solutions for real estate assets. During a thirteen-year tenure at Cisco, he worked on real estate projects including a 15,000 person / 3 million sf campus in India, and 1000+ person complexes in Sydney, Singapore and Shanghai. His role also included the Portfolio Management Strategy for over 70 locations in 13 countries throughout Asia Pacific. Outside of Cisco, Mike has overseen projects such as the pre-development of a 300-room hotel project in China, a 1,200 acre new town development in Thailand. He also asset managed a 1.5 million sf mixed use project in the US. For the past ten years, he has taught multiple real estate courses throughout Asia, Europe and the US for real estate professionals. His articles on Artificial Intelligence, Sustainability, Real Estate Investment, Corporate Real Estate, and Career Guidance have been published in various sources. He has spoken at many conferences regarding Corporate & Commercial Real Estate, Sustainable & Smart Cites, and PropTech. Mike started his career in the US, working in the fields of Architecture, Development and Real Estate Finance; he is still a registered Architect in the US. He graduated from Harvard Business School with a Master of Business Administration and attained his Bachelor of Architecture degree from Arizona State University. He has been happily married for 30 years and is hoping for at least another 20 years. He and his family have spent over 20 years living in Asia. His children truly are Global Citizens. He enjoys all outdoor activities, including cycling, hiking and camping. His passions include talking with people and solving creative and complicated problems.

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