THE FUTURE OF WORK – The New Natural State of Equilibrium
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As the saying goes, the “Future Ain’t What it Used to Be”. This has certainly been true of 2020. There have been many aspects of business that have rocked the foundation of what “used to be”, i.e. technology, changing business models, and digital transformation – all amid the onslaught of the coronavirus. All of these have affected every industry and every business, quite literally around the world. 

Some businesses and individuals are beginning to effectively address and deal with this continuously evolving landscape. Others are unsure how to proceed. And still others are freezing like a deer in the headlights of an oncoming vehicle. While no one can predict the future with certainty, it is still possible to assess their rapidly changing environment and develop business scenarios to consider the various potential outcomes.  

COVID-19 has impacted all businesses, industries, and individuals. It has impacted how both business and work is conducted. Even after the crisis has passed, new ways of doing both will be required. The businesses which are thriving right now understand these changing requirements and how they might impact their Future of Work. They have learned what is required for them to compete through a New Holistic approach in order to be agile and adapt to sudden changes and a very competitive global marketplace.

At Ecosystm, we have developed a new 360o Future of Work practice, based on the changing business environment and what companies need to adapt, pivot and thrive. The 360o Future of Work practice is comprised of four components:

  • The Business (organisation)
  • The People (employees)
  • The Technology (tools)
  • The Work Environment (where work is done) 

The Business component is of course the driver. The People component is key – they are one of the most important assets to make the Business successful. They are the Talent. The Work Environment and Technology are critical enablers. As enablers they allow the People to be more collaborative, innovative, creative, and effective, to contribute to the Business’s success. 

When all four components work in unison, the outcome is an effective Business designed to meet future challenges, competitors, and the unknown black swans – we call this organisation the “Empowered Business” (Figure 1). It is essential that each of these four components be understood and discussed and organisations seek advice in detail with respect to the specific business strategy in order for the Company to not only succeed, but thrive in the New Natural State of Equilibrium.

Ecosystm Future of Work Framework

What to Expect

In subsequent articles, the 360o Future of Work practice leaders (Ravi Bhogaraju – People & Organisation; Tim Sheedy – Technology; and I – Work Environment) will discuss each of these components in detail and provide some insight as to how best to prepare for the new Natural State of Equilibrium, a post COVID-19 world.

For more information about the 360o Future of Work practice Or to speak to one of our experts, contact us on


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Throughout his career, Mike has been involved in the commercial and corporate real estate business across Asia, Europe and the US. His passion for technology, extensive knowledge of real estate, and ability to connect the dots, enables him to provide multinational clients with forward-looking solutions for real estate assets. During a thirteen-year tenure at Cisco, he worked on real estate projects including a 15,000 person / 3 million sf campus in India, and 1000+ person complexes in Sydney, Singapore and Shanghai. His role also included the Portfolio Management Strategy for over 70 locations in 13 countries throughout Asia Pacific. Outside of Cisco, Mike has overseen projects such as the pre-development of a 300-room hotel project in China, a 1,200 acre new town development in Thailand. He also asset managed a 1.5 million sf mixed use project in the US. For the past ten years, he has taught multiple real estate courses throughout Asia, Europe and the US for real estate professionals. His articles on Artificial Intelligence, Sustainability, Real Estate Investment, Corporate Real Estate, and Career Guidance have been published in various sources. He has spoken at many conferences regarding Corporate & Commercial Real Estate, Sustainable & Smart Cites, and PropTech. Mike started his career in the US, working in the fields of Architecture, Development and Real Estate Finance; he is still a registered Architect in the US. He graduated from Harvard Business School with a Master of Business Administration and attained his Bachelor of Architecture degree from Arizona State University. He has been happily married for 30 years and is hoping for at least another 20 years. He and his family have spent over 20 years living in Asia. His children truly are Global Citizens. He enjoys all outdoor activities, including cycling, hiking and camping. His passions include talking with people and solving creative and complicated problems.

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