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Humanising CX & EX through AI

Our third, quarterly Leaders Breakfast follows our very popular sessions that have covered the convergence of AI, IoT and Blockchain; and the most recent session on Digital Supply Chains.

As AI becomes more accessible to organisations, and has moved beyond the hype to be a proven and beneficial technology, companies are now in the position to use AI – in its varied forms – to create more efficient and effective services; whether for inward or outward benefits.

This BreakFirst will provide relevant insights that are suitable for all organisations – whether you are just starting to explore AI solutions, or are evolving and expanding your current current implementations. Companies that provide AI and related solutions, and are looking to learn more about use cases, decision making processes and the drivers behind AI implementations will also find this session useful.

Ecosystm is the first organisation to provide detailed APAC focused AI research and data from over 3,000 organisations globally. This data will be used during the presentations.

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Venue:
PARKROYAL on Pickering,
3 Upper Pickering Street, 058289 Singapore Venue Directions
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SPEAKERS

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Tim Sheedy, Principal Advisor, AI & Customer Experience, Ecosystm
Cutting Through The AI Hype
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Manoj Menon, Principal Advisor, Ecosystm
Why the Most Effective Use of AI Is Customer Experience
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Parminder Singh, Chief Commercial and Digital Officer, Mediacorp
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Global HR Leader, Uber and Board Member, Ecosystm

AGENDA

26th February 2019
8.00am
Registration and networking
Welcome remarks
8.30am
8.40am
Cutting through the AI hype
Why the Most Effective Use of AI Is Customer Experience
9.05am
9.30
Panel Discussion and Q&A
End of BreakFirst
10.00am

THE VENUE

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