What Makes the Great Bounce Forward Different to the New Normal?
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One of the main questions that I have faced over the past week, since I wrote the  Ecosystm Insight – Welcome to the Great Bounce Forward – is “How is this different to the “New Normal”? Many have commented that the concept of the Great Bounce Forward is more descriptive and more positive than the term “New Normal” – but I believe they are different, and require different strategies and mindsets.

What makes the great bounce forward different to the new normal

This is a brief summary of some of the major differences between the New Normal and the Great Bounce Forward. I look forward with excitement and some trepidation towards this future. One where business success will be dictated not only by our customer obsession, but also the ability of our business to pivot, shift, change and adapt.

I can’t tell you what will happen in the future – a green revolution? Another pandemic? A major war? A global recession? Market hypergrowth? All the people living life in peace? Imagine that…

What I can tell you is what your organisation needs to do to be able to meet all of these challenges head-on and set yourself up for success. And to me, that won’t look like the new normal. There is nothing normal about these business capabilities at all.

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Tim brings more than 20 years of experience in designing and implementing Cloud, CX, End-User Computing, IT Service and Operations, AI and Automation strategies to help businesses drive greater value from their technology decisions and investments. Today he focuses on the issues that keep CIOs, CTOs and digital leaders awake at night – including hybrid cloud, cybersecurity and AI. Tim has become among the most prolific analysts in the arena of Artificial Intelligence with a true global following and leads Ecosystm’s AI practice. In his previous role, Tim spent 12 years at Forrester Research, most recently as a Principal Analyst, helping IT leaders improve their digital capabilities. Prior to this, he was Research Director for IT Solutions at IDC in Australia and the United Kingdom, where he assisted IT vendors in designing solutions to better fit market requirements, and IT buyers in improving the effectiveness of their IT functions. Beyond the office, Tim boasts an international reputation as an entertaining and informative public speaker on the key trends in the IT market. Tim graduated from University of Technology Sydney with a BA majoring in Marketing and Research.


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Michal Osmo
Michal Osmo
3 years ago

Fantastic article Tim which clearly explains the key differences between the New Normal and Great Bounce Forward