India’s Data Centre Industry: A Strategic Asset

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India’s digital economy is on a meteoric rise, expected to reach USD 1 trillion by 2025. This surge in digital activity is fuelling the rapid expansion of its data centre market, positioning the country as a global player. With a projected market value of USD 4.5 billion by 2025, India’s data centre industry is set to surpass traditional regional hubs like Malaysia, Hong Kong, and Singapore. 

This growth is driven by factors such as the proliferation of smartphones, internet connectivity, and digital services, generating massive amounts of data that need storage and processing. Government initiatives like Digital India and the National e-Governance Plan have promoted digitalisation, while favourable market conditions, including cost-effective infrastructure, skilled talent, and a large domestic market, make India an attractive destination for data centre investments.

As companies continue to invest, India is solidifying its role as a critical hub for Asia’s digital revolution, driving economic development and creating new opportunities for innovation and job creation.  

What is Fuelling India’s Data Centre Growth? 

India’s data centre industry is experiencing rapid growth in 2024, driven by a combination of strategic advantages and increasing demand. The country’s abundance of land and skilled workforce are key factors contributing to this boom. 

  • Digitisation push. The digital revolution is fueling the need for more sophisticated data centre infrastructure. The rise of social media, online gaming, and streaming apps has created a surge in demand for faster networks, better data storage options, and increased data centre services. 
  • Internet and mobile penetration. With 1.1 billion mobile phone subscribers, Indians use an average of 8.3 GB of data per month. As more people come online, businesses need to expand their data infrastructure to handle increased traffic, enhance service delivery, and support a growing digital economy. 
  • Increasing tech adoption. India’s AI market is projected to reach around USD 17 billion by 2027. As businesses integrate AI, IoT, cloud, and other technologies, data centres will become instrumental in supporting the vast computational and storage requirements. 
  • Government & regulatory measures. Apart from India being one of the world’s largest data consumption economies, government initiatives have also accelerated the ‘data based’ environment in the country. Additionally, states like Maharashtra, Karnataka, and Tamil Nadu have implemented favourable real estate policies that reduce the costs of setting up data centres. 

A Growing Network of Hubs 

India’s data centre landscape is rapidly evolving, with major cities and emerging hotspots vying for a piece of the pie. 

Mumbai-Navi Mumbai remains the undisputed leader, boasting a combined 39 data centres. Its strategic location with excellent submarine cable connectivity to Europe and Southeast Asia makes it a prime destination for global and domestic players. 

Bangalore, India’s IT capital, is not far behind with 29 data centres. The city’s thriving tech ecosystem and skilled talent pool make it an attractive option for businesses looking to set up data centres. 

Chennai, located on the east coast, has emerged as a crucial hub with 17 data centres. Its proximity to Southeast Asia and growing digital economy make it a strategic location. The Delhi-NCR region also plays a significant role, with 27 data centres serving the capital and surrounding areas. 

Smaller cities like Pune, Jaipur, and Patna are rapidly emerging as data centre hotspots. As businesses seek to serve a growing but distributed user base across India, these cities offer more cost-effective options. Additionally, the rise of edge data centres in these smaller cities is further decentralising the data centre landscape. 

Currently, 5-7% of India's data centre capacity resides in its tier-2/tier-3 cities, which makes the potential for growth quite significant.
- Ashish Arora, Chief Executive of NXTRA

A Competitive Market 

India ranks 13th globally in the number of operational data centres, with 138 facilities in operation and an additional 45 expected to be completed by the end of 2025. Key initiatives include:   

  • AWS. AWS is investing USD 12.7 billion to establish four new data centres over the next two years. 
  • Meta. Meta is set to build a small data centre, potentially focused on cache with a 10-20 MW capacity.  
  • AdaniConnex. In partnership with EdgeConneX, AdaniConnex aims to develop a 1 GW network of hyperscale data centres over the next decade, all powered by 100% renewable energy. 
  • Google. Google is set to build an 80-storey data centre by 2025 and is in advanced talks to acquire a 22.5-acre land parcel for its first captive data centre. 
  • NTT. NTT is investing USD 241 million in a data campus, which will feature three data centres. 

Data Centres: Driving Digital India’s Success 

The Digital India initiative has transformed government services through improved online infrastructure and increased connectivity. Data centres play a pivotal role in supporting this vision by managing, storing, and processing the vast amounts of data that power essential services like Aadhaar and BharatNet. 

Aadhaar, India’s biometric ID system, relies heavily on data centres to store and process biometric information, enabling seamless identification and authentication. BharatNet, the government’s ambitious project to connect rural areas with high-speed internet, also depends on data centres to provide the necessary infrastructure and support. 

The impact of data centres on India’s digital transformation is far-reaching. Here are some key areas where data centres have made a significant contribution: 

  • Enabling Remote Work and Education. Data centres have been instrumental in supporting the surge in remote work and online learning during the pandemic. By providing the necessary infrastructure and connectivity, data centres have ensured business continuity and uninterrupted education. 
  • Fostering Start-Up Innovation. Data centres provide the essential infrastructure for start-ups to thrive. By offering reliable and scalable computing resources, data centres enable rapid growth and innovation, contributing to the expansion of India’s SaaS market. 
  • Supporting Government Services. Data centres underpin key government initiatives, including e-governance platforms and digital identity systems. They enhance the accessibility, transparency, and efficiency of government services, bridging the urban-rural divide and improving public service delivery. 

Securing India’s Data Centre Future 

Data centres are the backbone of India’s digital transformation, fuelling economic growth, government services, innovation, remote work, and technological progress. The Indian government’s ambitious plan to invest over USD 1 billion in hyperscale data centres over the next five years underscores the country’s commitment to building a robust digital infrastructure. 

To secure the long-term success of India’s data centre industry, alignment with global standards and strategic investment are crucial. Prioritising reliability, efficiency, and sustainability will attract global providers and position India as a prime destination for digital infrastructure investments. Addressing challenges like legacy upgrades, modernisation, and cybersecurity risks will require collaboration across stakeholders, with government support and technological innovation playing key roles. 

A unified effort from central and state governments is vital to enhance competitiveness. By fostering a favourable regulatory environment and offering incentives, the government can accelerate the development of world-class data centres. As India advances digitally, data centres will be instrumental in driving economic growth, improving quality of life, and solidifying India’s status as a global digital leader. 

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Leaders Roundtable: Beyond the Breach: Building a Resilient and Innovative Bank

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Leaders Roundtable: Beyond the Breach: Building a Resilient and Innovative Bank


We’ve concluded another successful event! Thanks to everyone for their Valuable contributions.

->Click here to explore hightlights and key takeaways from this Roundtable session.


In light of the recent CrowdStrike outage and several high-profile service disruptions at Malaysian banks over the past 12 months underscore the critical need for operational resilience and enhanced security to meet the Bank Negara Malaysia regulatory requirements.

At the same time, banks face constant pressure to modernise and digitise due to evolving customer expectations, investor demands, and competition. To thrive, Malaysian banks must build a foundation for resilience and innovation. This requires a flexible infrastructure that seamlessly adapts to changing demands, allowing them to manage risk effectively. Equally important is ensuring compliance with all relevant regulations, from Bank Negara Malaysia mandates to country-specific requirements.

What Keeps Malaysian Banking Leaders Awake at Nights

  • 71% – Cyber Resiliency & Disaster Recovery
  • 66% – Fast changing regulatory landscape
  • 52% – Constantly evolving technology landscape
    Source: Ecosystm

Research by Ecosystm reveals that over half (54%) of Malaysian banks leverage hybrid cloud for a scalable, resilient infrastructure.

While making data accessible where it makes most business sense, this approach empowers banks to minimise downtime, strengthen business continuity, scale effectively, and embed security and compliance. End-to-end resilience and innovation allow banks to confidently pursue modernisation goals with risk mitigation at the core.

Join me and your industry peers at this invitation-only roundtable where we will discuss best practices in:

  • Crafting a comprehensive risk & resiliency strategy that integrates people, processes, and technology to ensure business continuity and compliance.
  • Building an adaptive infrastructure that can seamlessly shift workloads between on-premises, public, and cloud environments for operational resiliency and cost optimisation.
  • Fortifying defenses with integrated security that leverages cybersecurity frameworks, open-source solutions, and advanced threat intelligence for compliant and secure innovation.

We look forward to welcoming you to this crucial discussion on building a resilient, innovative, secure, and operational ready bank for Malaysia.

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Data Protection: A Global Challenge

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The global data protection landscape is growing increasingly complex. With the proliferation of privacy laws across jurisdictions, organisations face a daunting challenge in ensuring compliance.

From the foundational GDPR, the evolving US state-level regulations, to new regulations in emerging markets, businesses with cross-border presence must navigate a maze of requirements to protect consumer data. This complexity, coupled with the rapid pace of regulatory change, requires proactive and strategic approaches to data management and protection.

GDPR: The Catalyst for Global Data Privacy

At the forefront of this global push for data privacy stands the General Data Protection Regulation (GDPR) –  a landmark legislation that has reshaped data governance both within the EU and beyond. It has become a de facto standard for data management, influencing the creation of similar laws in countries like India, China, and regions such as Southeast Asia and the US.

However, the GDPR is evolving to tackle new challenges and incorporate lessons from past data breaches. Amendments aim to enhance enforcement, especially in cross-border cases, expedite complaint handling, and strengthen breach penalties. Amendments to the GDPR in 2024 focus on improving enforcement efficiency. The One-Stop-Shop mechanism will be strengthened for better handling of cross-border data processing, with clearer guidelines for lead supervisory authority and faster information sharing. Deadlines for cross-border decisions will be shortened, and Data Protection Authorities (DPAs) must cooperate more closely. Rules for data transfers to third countries will be clarified, and DPAs will have stronger enforcement powers, including higher fines for non-compliance.

For organisations, these changes mean increased scrutiny and potential penalties due to faster investigations. Improved DPA cooperation can lead to more consistent enforcement across the EU, making it crucial to stay updated and adjust data protection practices. While aiming for more efficient GDPR enforcement, these changes may also increase compliance costs.

GDPR’s Global Impact: Shaping Data Privacy Laws Worldwide

Despite being drafted by the EU, the GDPR has global implications, influencing data privacy laws worldwide, including in Canada and the US.

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) governs how the private sector handles personal data, emphasising data minimisation and imposing fines of up to USD 75,000 for non-compliance.

The US data protection landscape is a patchwork of state laws influenced by the GDPR and PIPEDA. The California Privacy Rights Act (CPRA) and other state laws like Virginia’s CDPA and Colorado’s CPA reflect GDPR principles, requiring transparency and limiting data use. Proposed federal legislation, such as the American Data Privacy and Protection Act (ADPPA), aims to establish a national standard similar to PIPEDA.

The GDPR’s impact extends beyond EU borders, significantly influencing data protection laws in non-EU European countries. Countries like Switzerland, Norway, and Iceland have closely aligned their regulations with GDPR to maintain data flows with the EU. Switzerland, for instance, revised its Federal Data Protection Act to ensure compatibility with GDPR standards. The UK, post-Brexit, retained a modified version of GDPR in its domestic law through the UK GDPR and Data Protection Act 2018. Even countries like Serbia and North Macedonia, aspiring for EU membership, have modeled their data protection laws on GDPR principles.

Data Privacy: A Local Flavour in Emerging Markets

Emerging markets are recognising the critical need for robust data protection frameworks. These countries are not just following in the footsteps of established regulations but are creating laws that address their unique economic and cultural contexts while aligning with global standards.

Brazil has over 140 million internet users – the 4th largest in the world. Any data collection or processing within the country is protected by the Lei Geral de Proteção de Dados (or LGPD), even from data processors located outside of Brazil. The LGPD also mandates organisations to appoint a Data Protection Officer (DPO) and establishes the National Data Protection Authority (ANPD) to oversee compliance and enforcement.

Saudi Arabia’s Personal Data Protection Law (PDPL) requires explicit consent for data collection and use, aligning with global norms. However, it is tailored to support Saudi Arabia’s digital transformation goals. The PDPL is overseen by the Saudi Data and Artificial Intelligence Authority (SDAIA), linking data protection with the country’s broader AI and digital innovation initiatives.

Closer Home: Changes in Asia Pacific Regulations

The Asia Pacific region is experiencing a surge in data privacy regulations as countries strive to protect consumer rights and align with global standards.

Japan. Japan’s Act on the Protection of Personal Information (APPI) is set for a major overhaul in 2025. Certified organisations will have more time to report data breaches, while personal data might be used for AI training without consent. Enhanced data rights are also being considered, giving individuals greater control over biometric and children’s data. The government is still contemplating the introduction of administrative fines and collective action rights, though businesses have expressed concerns about potential negative impacts.

South Korea. South Korea has strengthened its data protection laws with significant amendments to the Personal Information Protection Act (PIPA), aiming to provide stronger safeguards for individual personal data. Key changes include stricter consent requirements, mandatory breach notifications within 72 hours, expanded data subject rights, refined data processing guidelines, and robust safeguards for emerging technologies like AI and IoT. There are also increased penalties for non-compliance.

China. China’s Personal Information Protection Law (PIPL) imposes stringent data privacy controls, emphasising user consent, data minimisation, and restricted cross-border data transfers. Severe penalties underscore the nation’s determination to safeguard personal information.

Southeast Asia. Southeast Asian countries are actively enhancing their data privacy landscapes. Singapore’s PDPA mandates breach notifications and increased fines. Malaysia is overhauling its data protection law, while Thailand’s PDPA has also recently come into effect.

Spotlight: India’s DPDP Act

The Digital Personal Data Protection Act, 2023 (DPDP Act), officially notified about a year ago, is anticipated to come into effect soon. This principles-based legislation shares similarities with the GDPR and applies to personal data that identifies individuals, whether collected digitally or digitised later. It excludes data used for personal or domestic purposes, aggregated research data, and publicly available information. The Act adopts GDPR-like territorial rules but does not extend to entities outside India that monitor behaviour within the country.

Consent under the DPDP Act must be free, informed, and specific, with companies required to provide a clear and itemised notice. Unlike the GDPR, the Act permits processing without consent for certain legitimate uses, such as legal obligations or emergencies. It also categorises data fiduciaries based on the volume and sensitivity of the data they handle, imposing additional obligations on significant data fiduciaries while offering exemptions for smaller entities. The Act simplifies cross-border data transfers compared to the GDPR, allowing transfers to all countries unless restricted by the Indian Government. It also provides broad exemptions to the State for data processing under specific conditions. Penalties for breaches are turnover agnostic, with considerations for breach severity and mitigating actions. The full impact of the DPDP Act will be clearer once the rules are finalised and the Board becomes operational, but 97% of Indian organisations acknowledge that it will affect them.

The impact of DPDP Act on organisations in India

Conclusion

Data breaches pose significant risks to organisations, requiring a strong data protection strategy that combines technology and best practices. Key technological safeguards include encryption, identity access management (IAM), firewalls, data loss prevention (DLP) tools, tokenisation, and endpoint protection platforms (EPP). Along with technology, organisations should adopt best practices such as inventorying and classifying data, minimising data collection, maintaining transparency with customers, providing choices, and developing comprehensive privacy policies. Training employees and designing privacy-focused processes are also essential. By integrating robust technology with informed human practices, organisations can enhance their overall data protection strategy.

The Resilient Enterprise
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Transforming Data Centres: Equinix’s Platform and Service Integration

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As AI evolves, the supporting infrastructure has become a crucial consideration for organisations and technology companies alike. AI demands massive processing power and efficient data handling, making high-performance computing clusters and advanced data management systems essential. Scalability, efficiency, security, and reliability are key to ensuring AI systems handle increasing demands and sensitive data responsibly.

Data centres must evolve to meet the increasing demands of AI and growing data requirements.

Equinix recently hosted technology analysts at their offices and data centre facilities in Singapore and Sydney to showcase how they are evolving to maintain their leadership in the colocation and interconnection space.

Equinix is expanding in Latin America, Africa, the Middle East, and Asia Pacific. In Asia Pacific, they recently opened data centres in Kuala Lumpur and Johor Bahru, with capacity additions in Mumbai, Sydney, Melbourne, Tokyo, and Seoul. Plans for the next 12 months include expanding in existing cities and entering new ones, such as Chennai and Jakarta.

Ecosystm analysts comment on Equinix’s growth potential and opportunities in Asia Pacific.

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Click here to download ‘Transforming Data Centres: Equinix’s Platform and Service Integration’ as a PDF

Small Details, Big Impact

TIM SHEEDY. The tour of the new Equinix data centre in Sydney revealed the complexity of modern facilities. For instance, the liquid cooling system, essential for new Nvidia chipsets, includes backup cold water tanks for redundancy. Every system and process is designed with built-in redundancy.

As power needs grow, so do operational and capital costs. The diesel generators at the data centre, comparable to a small power plant, are supported by multiple fuel suppliers from several regions in Sydney to ensure reliability during disasters.

Security is critical, with some areas surrounded by concrete walls extending from the ceiling to the floor, even restricting access to Equinix staff.

By focusing on these details, Equinix enables customers to quickly set up and manage their environments through a self-service portal, delivering a cloud-like experience for on-premises solutions.

Equinix’s Commitment to the Environment

ACHIM GRANZEN. Compute-intensive AI applications challenge data centres’ “100% green energy” pledges, prompting providers to seek additional green measures. Equinix addresses this through sustainable design and green energy investments, including liquid cooling and improved traditional cooling. In Singapore, one of Equinix’s top 3 hubs, the company partnered with the government and Sembcorp to procure solar power from panels on public buildings. This improves Equinix’s power mix and supports Singapore’s renewable energy sector.

TIM SHEEDY Building and operating data centres sustainably is challenging. While the basics – real estate, cooling, and communications – remain, adding proximity to clients, affordability, and 100% renewable energy complicates matters. In Australia, reliant on a mixed-energy grid, Equinix has secured 151 MW of renewable energy from Victoria’s Golden Plains Wind Farm, aiming for 100% renewable by 2029.

Equinix leads with AIA-rated data centres that operate in warmer conditions, reducing cooling needs and boosting energy efficiency. Focusing on efficient buildings, sustainable water management, and a circular economy, Equinix aims for climate neutrality by 2030, demonstrating strong environmental responsibility.

Equinix’s Private AI Value Proposition

ACHIM GRANZEN. Most AI efforts, especially GenAI, have occurred in the public cloud, but there’s rising demand for Private AI due to concerns about data availability, privacy, governance, cost, and location. Technology providers in a position to offer alternative AI stacks (usually built on top of a GPU-as-a-service model) to the hyperscalers find themselves in high interest. Equinix, in partnership with providers such as Nvidia, offers Private AI solutions on a global turnkey AI infrastructure. These solutions are ideal for industries with large-scale operations and connectivity challenges, such as Manufacturing, or those slow to adopt public cloud.

SASH MUKHERJEE. Equinix’s Private AI value proposition will appeal to many organisations, especially as discussions on AI cost efficiency and ROI evolve. AI unites IT and business teams, and Equinix understands the need for conversations at multiple levels. Infrastructure leaders focus on data strategy capacity planning; CISOs on networking and security; business lines on application performance, and the C-suite on revenue, risk, and cost considerations. Each has a stake in the AI strategy. For success, Equinix must reshape its go-to-market message to be industry-specific (that’s how AI conversations are shaping) and reskill its salesforce for broader conversations beyond infrastructure.

Equinix’s Growth Potential

ACHIM GRANZEN. In Southeast Asia, Malaysia and Indonesia provide growth opportunities for Equinix. Indonesia holds massive potential as a digital-savvy G20 country. In Malaysia, the company’s data centres can play a vital part in the ongoing Mydigital initiative, having a presence in the country before the hyperscalers. Also, the proximity of the Johor Bahru data centre to Singapore opens additional business opportunities.

TIM SHEEDY. Equinix is evolving beyond being just a data centre real estate provider. By developing their own platforms and services, along with partner-provided solutions, they enable customers to optimise application placement, manage smaller points of presence, enhance cloud interconnectivity, move data closer to hyperscalers for backup and performance, and provide multi-cloud networking. Composable services – such as cloud routers, load balancers, internet access, bare metal, virtual machines, and virtual routing and forwarding – allow seamless integration with partner solutions.

Equinix’s focus over the last 12 months on automating and simplifying the data centre management and interconnection services is certainly paying dividends, and revenue is expected to grow above tech market growth rates.

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Innovation in Government: Social, Economic, and Environmental Wins

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Governments worldwide struggle with intricate social, economic, and environmental challenges. Tight budgets often leave them with limited resources to address these issues head-on. However, innovation offers a powerful path forward.

By embracing new technologies, adapting to cultural shifts, and fostering new skills, structures, and communication methods, governments can find solutions within existing constraints.

Find out how public sector innovation is optimising internal operations, improving service accessibility, bridging the financial gap, transforming healthcare, and building a sustainable future.

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Click here to download ‘Innovation in Government: Social, Economic, and Environmental Wins’ as a PDF

Optimising Operations: Tech-Driven Efficiency

Technology is transforming how governments operate, boosting efficiency and allowing employees to focus on core functions.

Here are some real-world examples.

Singapore Streamlines Public Buses. A cloud-based fleet management system by the Land Transport Authority (LTA) improves efficiency, real-time tracking, data analysis, and the transition to electric buses.

Dubai Optimises Utilities Through AI. The Dubai Electricity and Water Authority (DEWA) leverages AI for predictive maintenance, demand forecasting, and grid management. This enhances service reliability, operational efficiency, and resource allocation for power and water utilities.

Automation Boosts Hospital Efficiency. Singapore hospitals are using automation to save man-hours and boost efficiency. Tan Tock Seng Hospital automates bacteria sample processing, increasing productivity without extra staff, while Singapore General Hospital tracks surgical instruments digitally, saving thousands of man-hours.

Tech for Citizens

Digital tools and emerging technologies hold immense potential to improve service accessibility and delivery for citizens. Here’s how governments are leveraging tech to benefit their communities.

Faster Cross-Border Travel. Malaysia’s pilot QR code clearance system expedites travel for factory workers commuting to Singapore, reducing congestion at checkpoints.

Metaverse City Planning. South Korea’s “Metaverse 120 Center” allows residents to interact with virtual officials and access services in a digital environment, fostering innovative urban planning and infrastructure management.

Streamlined Benefits. UK’s HM Revenue and Customs (HMRC) launched an online child benefit claim system that reduces processing time from weeks to days, showcasing the efficiency gains possible through digital government services.

Bridging the Financial Gap

Nearly 1.7 billion adults or one-third globally, remain unbanked.

However, innovative programs are bridging this gap and promoting financial inclusion.

Thailand’s Digital Wallet. Aimed at stimulating the economy and empowering underserved citizens, Thailand disburses USD 275 via digital wallets to 50 million low-income adults, fostering financial participation.

Ghana’s Digital Success Story. The first African nation to achieve 100% financial inclusion through modernised platforms like Ghana.gov and GhanaPay, which facilitate payments and fee collection through various digital channels.

Philippines Embraces QR Payments. The City of Alaminos leverages the Paleng-QR Ph Plus program to promote QR code-based payments, aligning with the central bank’s goal of onboarding 70% of Filipinos into the formal financial system by 2024.

Building a Sustainable Future

Governments around the world are increasingly turning to technology to address environmental challenges and preserve natural capital.

Here are some inspiring examples.

World’s Largest Carbon Capture Plant. Singapore and UCLA joined forces to build Equatic-1, a groundbreaking facility that removes CO2 from the ocean and creates carbon-negative hydrogen.

Tech-Enhanced Disaster Preparedness. The UK’s Lincolnshire County Council uses cutting-edge geospatial technology like drones and digital twins. This empowers the Lincolnshire Resilience Forum with real-time data and insights to effectively manage risks like floods and power outages across their vast region.

Smart Cities for Sustainability. Bologna, Italy leverages the digital twins of its city to optimise urban mobility and combat climate change. By analysing sensor data and incorporating social factors, the city is strategically developing infrastructure for cyclists and trams.

Tech for a Healthier Tomorrow

Technology is transforming healthcare delivery, promoting improved health and fitness monitoring.

Here’s a glimpse into how innovation is impacting patient care worldwide.

Robotic Companions for Seniors. South Korea tackles elder care challenges with robots. Companion robots and safety devices provide companionship and support for seniors living alone.

VR Therapy for Mental Wellness. The UAE’s Emirates Health Services Corporation implements a Virtual Reality Lab for Mental Health, that creates interactive therapy sessions for individuals with various psychological challenges. VR allows for personalised treatment plans based on data collected during sessions.

The Future of Industries
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Leaders Roundtable: Accelerate People First Culture to Empower Your Organisation’s Biggest Asset

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Leaders Roundtable: Accelerate People First Culture to Empower Your Organisation’s Biggest Asset

The corporate challenge of managing skills shortages, employer of choice strategies, and flexible work programs have long existed.

Pandemic fast tracked the transformation of the organisation today in how they do business, engage with their customers, and deliver their products and services.

But perhaps the biggest change has been in how organisations have had evolve their employee strategies and practices. With opening up of the restrictions – the debate is raging on employee work practices, hybrid working, flexibility, wellness, great resignation quiet quitting and in some economies restructuring.

Employees are an organisation’s biggest asset. Given the changes and challenges that your employees have faced over the last two years, they have developed some strong work preferences. HR has the biggest role to play in shaping the employee experience your organisation provides – and it cannot achieve this without a close alliance with the Tech/Digital Team.

As workplaces become truly hybrid, there are significant challenges that CHROs face today:

  • Capturing the pulse of the organisation and establish the right corporate culture
  • Accelerating insight and engagement with employee considering generational differences and personal choices
  • Solving the “productivity conundrum” – allowing employees to be productive and bring their whole self to work irrespective of their location and synchronicity
  • Empowering managers to offer personalised employee experience to ensure employee retention, growth, and emotional well-being
  • Rebuilding the social capital after the uncertainties of the last two years

Join me and your industry peers for this Executive Leaders discussion on how HR teams can leverage technology to empower their biggest asset and promote their organisations as Employers of Choice.

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The Future of the Digital Enterprise – Southeast Asia

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Southeast Asia has evolved into an innovation hub with Singapore at the centre. The entrepreneurial and startup ecosystem has grown significantly across the region – for example, Indonesia now has the 5th largest number of startups in the world.  

Organisations in the region are demonstrating a strong desire for tech-led innovation, innovation in experience delivery, and in evolving their business models to bring innovative products and services to market.    

Here are 5 insights on the patterns of technology adoption in Southeast Asia, based on the findings of the Ecosystm Digital Enterprise Study, 2022.

  • Data and AI investments are closely linked to business outcomes. There is a clear alignment between technology and business.
  • Technology teams want better control of their infrastructure. Technology modernisation also focuses on data centre consolidation and cloud strategy
  • Organisations are opting for a hybrid multicloud approach. They are not necessarily doing away with a ‘cloud first’ approach – but they have become more agnostic to where data is hosted.
  • Cybersecurity underpins tech investments. Many organisations in the region do not have the maturity to handle the evolving threat landscape – and they are aware of it. 
  • Sustainability is an emerging focus area. While more effort needs to go in to formalise these initiatives, organisations are responding to market drivers.

More insights into the Southeast Asia tech market below.

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Click here to download The Future of the Digital Enterprise – Southeast Asia as a PDF

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