Future Forward: Reimagining Manufacturing

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The Manufacturing sector, traditionally defined by stable processes and infrastructure, is now facing a pivotal shift. Rapid technological advancements and shifting global market dynamics have rendered incremental improvements inadequate for long-term competitiveness and growth. To thrive, manufacturers must fundamentally reimagine their entire value chain.

By embracing intelligent systems, enhancing agility, and proactively shaping future-ready operations, organisations can navigate today’s industrial complexities and position themselves for sustained success.

Here are recent examples of Manufacturing transformation in the Asia Pacific.

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Click here to download “Future Forward: Reimagining Manufacturing” as a PDF.

Intelligent Automation & Efficiency

Komatsu Australia, a global industrial equipment manufacturer, tackled growing inefficiencies in its small parts department, where teams manually processed hundreds of PDF invoices daily from more than 250 suppliers.

To streamline this, the company deployed intelligent automation – AI now extracts and validates data from invoices against purchase orders and inputs it directly into the legacy mainframe.

The impact has been sharp: over 300 hours saved annually for one supplier, 1,100 invoices processed in three weeks, and a dramatic drop in manual errors. Employees have shifted to higher-value tasks, and a citizen developer program is enabling staff to build custom automation tools. With a scalable framework in place, Komatsu has not only transformed invoice processing but also set the stage for broader automation across the enterprise.

Data-Driven Insights & Agility

Berger Paints India Ltd., a leader in paints and coatings, needed to scale fast amid rising database loads and complex on-prem systems.

In response, Berger Paints migrated its mission-critical databases and core business applications – covering finance, manufacturing, sales, and asset management – to a high-performance cloud platform.

This shift boosted operational efficiency by 25%, doubled reporting and system response times, and enhanced scalability and disaster recovery with geographically distributed cloud regions. The move simplified access to data, driving faster, insight-driven decision-making. With streamlined infrastructure management and optimised costs, Berger Paints is now poised to leverage advanced technologies like AI/ML, setting the stage for continued innovation and growth.

Connected Operations & Customer Centricity

JSW Steel, one of India’s leading steel producers, set out to shift from a plant-centric model to a customer-first approach. The challenge: integrating complex systems like ERP, CRM, and manufacturing to streamline operations and improve order fulfillment.

With a robust integration platform, JSW Steel connected over 32 systems using 120+ APIs – automating processes and enabling real-time data flow across orders, inventory, pricing, and production.

The results speak for themselves: faster order fulfillment, reduced cost-to-serve, and real-time visibility that optimises scheduling. Scalable, composable APIs now support growth, while a 99.7% success rate across 7.2 million API calls ensures reliability. JSW Steel has transformed how it operates – running faster, serving smarter, and delivering better customer experiences across the entire order-to-cash journey.

Modernising Core Systems & Foundational Transformation

Fujitsu General, a global leader in air conditioning systems, was constrained by a 30-year-old COBOL-based mainframe and fragmented processes. The legacy system posed a Y2K-like risk and limited operational agility.

The company implemented a modern, unified ERP platform to eliminate risk, streamline operations, and boost agility.

By integrating functions across sales, production, procurement, accounting, and HR and addressing unique business needs with low-code development, the company created a clean, adaptable core system. Robust integration connected disparate data sources, while a central repository eliminated silos. The transformation delivered seamless end-to-end operations, standardised workflows, improved agility, and real-time insights – setting Fujitsu General up for continued innovation and long-term resilience.

Powering Growth with a Modern Network

As a critical supplier to India’s infrastructure boom, Hindalco needed to modernise its network across 55 sites – improving app performance, enabling real-time insights, and building a future-ready, sustainable foundation.

Hindalco replaced its ageing hub-and-spoke model with a modern mesh architecture using SD-WAN.

The new architecture prioritised key app traffic, simplified cloud access, and enabled segmentation. Centralised orchestration and SSE integration brought automation and robust security. The impact: 30% lower costs, 50% faster apps, real-time visibility, rapid deployment, and smarter bandwidth. Hindalco now runs on a lean, secure digital backbone – built for agility, performance, and scale.

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