This year’s theme at the ETHDenver – one of crypto’s OG annual gatherings, was “Year of the Regenerates.” This captures the core tension in Web3: the casino vs. the computer. On one side, the pump-and-dumps, meme coin frenzies, and hyper-financialisation. On the other, the cypherpunk ideals of decentralisation, open infrastructure, and a freer, fairer web.
It’s a timely moment for reflection. Crypto prices are tanking alongside global markets, Bitcoin is down, and headline scandals – like the USD1.3B hack of ByBit and millions lost by retail investors to the meme coin mania – paint a bleak picture.
But the full story isn’t just chaos and collapse. There’s real momentum beneath the noise – and a dose of optimism is exactly what the space needs right now.
ByBit: Green Shoots Amidst the Biggest Hack
The crypto market has seen renewed bearish sentiment, intensified by the USD1.5 billion ByBit hack on February 21, 2025 – the largest crypto heist to date, reportedly carried out by North Korea’s Lazarus Group. Notably, the attack’s impact was limited thanks to Copper’s Clearloop custody infrastructure, which protected user funds through its bankruptcy-remote design.
Yet despite the headline-grabbing loss, several market watchers have pointed to unexpectedly bullish signals emerging from the aftermath.
- Reduced Leverage and Market Stability. A potential silver lining is the decline in leverage across the market. With meme coin fatigue setting in, investors may be shifting toward more sustainable strategies. This could pave the way for long-term capital, especially as independent advisors begin recommending crypto and ETF products.
- Liquidity Injection from Loss Coverage. ByBit CEO Ben Zhou confirmed the company is covering 80% of the stolen funds through bridge loans. Some view this as bullish, arguing that while the stolen ETH remains on-chain, ByBit’s repurchases inject fresh liquidity into the market.
- No Bank Run and Trust in Exchanges. The lack of a bank run after the hack signals strong trust in ByBit’s solvency and response. Despite being one of the biggest heists in crypto, ByBit’s handling has been steady – prices have held, and users haven’t rushed to withdraw. That, in itself, is a positive sign. CEO Ben Zhou echoed this confidence, stating: “ByBit is solvent even if the loss isn’t recovered. All client assets are 1:1 backed.”
- Unexpected Positive Spin: Hacks as Catalysts. A contrarian view suggests that hacks, despite their damage, can drive platform evolution. This hack, for instance, could be seen as bullish – profit was extracted from value extractors, pushing ByBit to strengthen, become more anti-fragile, and reset stale positions and liquidity. The takeaway: crises can spark necessary resets and infrastructure upgrades – an unexpected upside in an otherwise negative event.
While some views may be unconventional, they underscore a maturing market better equipped to handle challenges, offering optimism for long-term recovery and growth beyond the current value and liquidity fluctuations.
Institutional Adoption Peaking Despite Bearish Sentiment
The tokenisation of real-world assets (RWAs) and the growing institutional adoption of digital assets are gaining momentum, even amid broader bearish sentiment in the crypto market. Driven by technological innovation, clearer regulations, and tangible benefits like enhanced liquidity, cost efficiency, and streamlined operations, these trends continue to evolve. Here’s an overview of the latest developments:
- Tokenisation of Real-World Assets. Despite bearish sentiment, the RWA tokenisation market is set for rapid growth. Analysts like Clearpool’s Ozean predict tokenised RWAs could hit a USD 50 billion market cap by 2025, driven by TradFi moving on-chain. Other forecasts from Standard Chartered (USD 30 trillion by 2034) and Boston Consulting Group (USD 16 trillion by 2030) highlight long-term potential, even if short-term conditions are volatile.
- Expansion of Asset Classes. Tokenisation is expanding beyond U.S. Treasuries and stablecoins to include real estate, private credit, commodities, carbon credits, and intellectual property. Real estate tokenisation, for example, is unlocking liquidity in traditionally illiquid markets, with platforms showing savings in home equity lines of credit (HELOCs) and collateralised loans. The total value locked in tokenised assets surpassed USD 176 billion in 2024, a 32% increase, with non-stablecoin assets growing 53%.
- Stablecoins as the “Killer App”. Stablecoins, pegged to assets like the U.S. dollar or treasuries, are becoming a safe haven in crypto. Their stability during market downturns has boosted their reputation as a “killer app” for blockchain, shifting focus from speculative tokens to practical, low-volatility tools. With a market cap surpassing USD 200 billion in 2025, Tether (USDT) and USD Coin (USDC) lead the way. New entrants like PayPal’s PYUSD (launched 2023) and treasury-backed stablecoins (e.g., Ondo Finance) are making waves. The “PayFi” race is on, with stablecoins integrating yield-bearing features linked to tokenised treasuries.
- Technological Advancements. Blockchain platforms are evolving, with AI driving RWA tokenisation and decentralised public infrastructure (DePIN). AI tools are enhancing risk assessment, compliance, and trading, making tokenised assets more attractive to institutions. Multi-chain technologies are improving interoperability and scalability, overcoming past limitations.
- Notable Projects and Milestones.
- BlackRock’s BUIDL Fund. Launched in March 2024, this tokenised fund became the largest of its kind, managing USD 657 million in assets by January 2025. BlackRock is also investing in tokenisation firms and exploring stablecoins, signalling a strategic shift.
- Clearpool’s Ozean. This protocol processed over USD 650 million in loans in Q4 2024, with a 51% rise in total value locked, reflecting growing traction.
- T-RIZE Group. In December 2023, the firm tokenised a USD 300 million residential project in Canada, showcasing real estate tokenisation at an institutional level.
- JPMorgan. Using its Onyx platform for blockchain-based settlements, tokenisation is now seen as a “killer app” for efficiency.
- Goldman Sachs. Its Digital Asset Platform is tokenising bonds, and repo transactions with Broadridge and J.P. Morgan total trillions monthly.
- Deutsche Bank. Joined Singapore’s Project Guardian in May 2024 to tokenise assets, reflecting institutional global interest.
- Regulatory Progress as a Catalyst. While regulatory uncertainty remains, 2025 shows promise. The potential appointment of crypto-friendly figures under a Trump administration could accelerate clarity in the U.S. Meanwhile, the Financial Action Task Force (FATF) is developing standards for tokenised RWAs, fostering cross-border adoption. Countries like Switzerland, Singapore, and Japan are already testing tokenised financial products, creating a more favourable regulatory environment.
- Institutional Sentiment and Investment Surveys. Institutional confidence is high. A BNY Mellon survey found 97% of institutional investors believe tokenisation will revolutionise asset management. EY-Parthenon research shows two-thirds of institutions are already invested in digital assets, with larger asset managers (AUM > USD 500 billion) launching tokenised funds. The Tokenised Asset Coalition found 86% of Fortune 500 executives recognise tokenisation’s benefits, with 35% actively pursuing projects.
- Bridging TradFi and DeFi. RWAs are bridging traditional and decentralised finance. Stablecoins tied to tokenised assets (e.g., treasuries) mitigate volatility, attracting cautious institutional players. Partnerships like Ripple and Archax aim to bring hundreds of millions in tokenised RWAs to the XRP Ledger, highlighting the convergence of TradFi and DeFi.
Resilience Amid Bearish Sentiments
Despite bearish market conditions driven by crypto volatility and macro pressures like inflation, institutional adoption is gaining momentum. Tokenisation offers tangible benefits – fractional ownership, 24/7 trading, and faster settlements – that solve inefficiencies in traditional systems. These advantages hold steady, regardless of market sentiment. For example, tokenised repos minimise operational errors and unlock intraday liquidity, while tokenised yields, such as treasuries, now outpace DeFi lending rates, drawing capital even in a “crypto winter.”
Regulatory fragmentation and security risks like hacking and smart contract vulnerabilities still pose challenges, while mainstream adoption, though accelerating, trails behind pilot successes.
Yet, the fundamentals remain resilient. With upcoming upgrades like Solana’s Firedancer client and Ethereum’s Pectra, blockchain infrastructure will advance. The focus for web3 builders will shift back to innovation, not token price charts. The path from meme coins to real utility may be long, but with the talent and creativity within the ecosystem, it’s far from impossible.
Home to over 60% of the global population, the Asia Pacific region is at the forefront of digital transformation – and at a turning point. The Asian Development Bank forecasts a USD 1.7T GDP boost by 2030, but only if regulation keeps pace with innovation. In 2025, that alignment is taking shape: regulators across the region are actively crafting policies and platforms to scale innovation safely and steer it toward public good. Their focus spans global AI rules, oversight of critical tech in BFSI, sustainable finance, green fintech, and frameworks for digital assets.
Here’s a look at some of the regulatory influences on the region’s BFSI organisations.
Click here to download “Greener, Smarter, Safer: BFSI’s Regulatory Agenda” as a PDF.
The Ripple Effect of Global AI Regulation on APAC Finance
The EU’s AI Act – alongside efforts by other countries such as Brazil and the UK – signals a global shift toward responsible AI. With mandates for transparency, accountability, and human oversight, the Act sets a new bar that resonates across APAC, especially in high-stakes areas like credit scoring and fraud detection.
For financial institutions in the region, ensuring auditable AI systems and maintaining high data quality will be key to compliance. But the burden of strict rules, heavy fines, and complex risk assessments may slow innovation – particularly for smaller fintechs. Global firms with a footprint in the EU also face the challenge of navigating divergent regulatory regimes, adding complexity and cost.
APAC financial institutions must strike a careful balance: safeguarding consumers while keeping innovation alive within a tightening regulatory landscape.
Stepping Up Oversight: Regulating Tech’s Role
Effective January 1, 2025, the UK has granted the Financial Conduct Authority (FCA) and Bank of England oversight of critical tech firms serving the banking sector. This underscores growing global recognition of the systemic importance of these providers.
This regulatory expansion has likely implications for major players such as AWS, Google, and Microsoft. The goal: strengthen financial stability by mitigating cyber risks and service disruptions.
As APAC regulators watch closely, a key question emerges: will similar oversight frameworks be introduced to protect the region’s increasingly interconnected financial ecosystem?
With heavy reliance on a few core tech providers, APAC must carefully assess systemic risks and the need for regulatory safeguards in shaping its digital finance future.
Catalysing Sustainable Finance Through Regional Collaboration
APAC policymakers are translating climate ambitions into tangible action, exemplified by the collaborative FAST-P initiative between Australia and Singapore, spearheaded by the Monetary Authority of Singapore (MAS).
Australia’s USD 50 million commitment to fintech-enabled clean energy and infrastructure projects across Southeast Asia demonstrates a powerful public-private partnership driving decarbonisation through blended finance models.
This regional collaboration highlights a proactive approach to leveraging financial innovation for sustainability, setting a potential benchmark for other APAC nations.
Fostering Green Fintech Innovation Across APAC Markets
The proactive stance on sustainable finance extends to initiatives promoting green fintech startups.
Hong Kong’s upcoming Green Fintech Map and Thailand’s expanded ESG Product Platform are prime examples. By spotlighting sustainability-focused digital tools and enhancing data infrastructure and disclosure standards, these regulators aim to build investor confidence in ESG-driven fintech offerings.
This trend underscores a clear regional strategy: APAC regulators are not merely encouraging green innovation but actively cultivating ecosystems that facilitate its growth and scalability across diverse markets.
Charting the Regulatory Course for Digital Asset Growth in APAC
APAC regulators are gaining momentum in building forward-looking frameworks for the digital asset landscape. Japan’s proposal to classify crypto assets as financial products, Hong Kong’s expanded permissions for virtual asset activities, and South Korea’s gradual reintroduction of corporate crypto trading all point to a proactive regulatory shift.
Australia’s new crypto rules, including measures against debanking, and India’s clarified registration requirements for key players further reflect a region moving from cautious observation to decisive action.
Regulators are actively shaping a secure, scalable digital asset ecosystem – striking a balance between innovation, strong compliance, and consumer protection.
Ecosystm Opinion
APAC regulators are sending a clear message: innovation and oversight go hand in hand. As the region embraces a digital-first future, governments are moving beyond rule-setting to design frameworks that actively shape the balance between innovation, markets, institutions, and society.
This isn’t just about following global norms; it’s a bold step toward defining new standards that reflect APAC’s unique ambitions and the realities of digital finance.
In my previous Ecosystm Insight, I spoke about Web3’s key initiatives in 2024 that caught my attention. As we navigate through the rapidly evolving tech landscape, I’ve chosen to highlight a few trends in the ecosystem that truly excite me – though this list is far from exhaustive. Interestingly, some of the most hyped trends, like the memecoin frenzy and AI agent platforms, didn’t pique my interest enough to dive deeper into.
Here are 7 trends I’ll be keeping an eye on in 2025.
Click here to download “Web3 Evolution: 2025 Trends To Watch” as a PDF.
1. Stablecoins: The Bridge Between Fintech and Crypto
In 2024, a significant shift occurred in how global fintechs view crypto, driven by stablecoins. What started as a collateral tool for crypto trading has now evolved into a proven solution for cross-border payments and remittances. Companies like Stripe, Revolut, Robinhood, and Nubank are expanding their role as crypto gateways, offering on and off-ramps alongside stablecoin-enabled payments. With global payment revenues projected to reach USD 3.3 trillion by 2031, traditional systems still face challenges like high fees, slow settlement times, and inefficiencies – issues that stablecoin rails are now set to address!
Expect more launches and M&A in this space as every web2 fintech becomes “crypto-ready”!
“Whether intentionally or because of their ability to support third-party apps, every fintech will become a crypto gateway. Fintechs will grow in prevalence and may perhaps rival smaller centralised exchanges in crypto holdings.” – PAUL VERADITTAKIT
2. Bringing Real-World Assets to DeFi: Simplifying Complexities
Over 12,500 DeFi pools currently serve around 7 million users, facing challenges such as onboarding, price discovery, liquidity management, and safeguards against arbitrage. It is expected that decentralised secondary marketplaces for trading real-world assets will be launched, aiming to simplify these complexities and potentially attract new users to DeFi.
3. Smart DePINs: The Rise of AI-Driven Coordination
More DePIN projects are expected to integrate AI and agentic computation to automate coordination, optimise demand and supply, and enhance interoperability. AI may also be used for tasks like node selection, choosing light nodes for accessibility and switching to heavier nodes for network reliability and redundancy. Nvidia’s embrace of DePINs like IPFS Filecoin could be a game-changer, with the company recently sharing potential approaches to leveraging decentralised data structures.
4. Web2.5: The Secret to Scaling Web3 Adoption
Tell me it’s crypto without telling me it’s crypto!
Prediction markets hit their stride in 2024, particularly with Polymarket and the elections, where most users didn’t even realise they were using blockchains. This could be the key to scaling web3 – enter web2.5. However, what is more exciting is the rise of the Telegram mini app ecosystem, the Worldcoin app store, and the Solana phone app store. These simple and intuitive web2-like interfaces are slated to bring more new and first-time users to web3 than some of the louder narratives like the AI-driven memecoin frenzy.
5. Proof-of-Humanity: Securing the Digital Self
While Tools for Humanity faced early criticism for scanning irises, the project, which now has over 20 million users, will gain more traction as people recognise the importance of proof-of-humanity. With the rise of AI-generated content and deepfakes, proof-of-humanity is becoming crucial – not just for combating Sybil attacks and frauds. Projects like SpaceID, Sign, and Mocaverse are also developing universal identity systems that enable users to access multi-chain services with a single private key or ID. Verifiable identity and credentialing via blockchains will be one of the most compelling use cases for the technology.
6. NFTs Reimagined: A New Era of Digital Assets
Story Protocol, which raised USD 80 million at a USD 2.25 billion valuation, aims to tokenise the world’s IP, placing originality at the heart of creative exploration and supporting creators. NFTs can be used not only for ID transactions, transfers, ownership, and memberships but also to represent and value assets. We can expect the emergence of many such NFT use cases beyond profile pictures, particularly in loyalty programs, brand memberships, and token-gated experiences. The second coming of NFTs is set for 2025!
7. Web3 Gateways: Wallets Evolve into Comprehensive Platforms
Similar to how browsers serve as gateways to the internet, web3 wallets like Metamask and Phantom are becoming essential entry points to the web3 experience. These wallets will evolve into all-encompassing platforms, integrating dApps and decentralised applications into their feature set. Along with enhanced security, leading wallets will soon offer services such as trading, gaming, minting, and token swapping, all directly within the wallet interface.
Ecosystm Opinion
It’s a reminder of how far we’ve come – and how much further we have to go. Yuval Noah Harari once pointed out that early use cases of the printing press were often conspiracy theories, and early Internet days were filled with chatrooms and adult content. We’re in the early stages of web3, and with each passing day, new use cases emerge.
This space is still unfolding, and it will be fascinating to see where it leads!
Southeast Asia’s banking sector is poised for significant digital transformation. With projected Net Interest Income reaching USD 148 billion by 2024, the market is ripe for continued growth. While traditional banks still hold a dominant position, digital players are making significant inroads. To thrive in this evolving landscape, financial institutions must adapt to rising customer expectations, stringent regulations, and the imperative for resilience. This will require a seamless collaboration between technology and business teams.
To uncover how banks in Southeast Asia are navigating this complex landscape and what it takes to succeed, Ecosystm engaged in in-depth conversations with senior banking executives and technology leaders as part of our research initiatives. Here are the highlights of the discussions with leaders across the region.
#1 Achieving Hyper-Personalisation Through AI
As banks strive to deliver highly personalised financial services, AI-driven models are becoming increasingly essential. These models analyse customer behaviour to anticipate needs, predict future behaviour, and offer relevant services at the right time. AI-powered tools like chatbots and virtual assistants further enhance real-time customer support.
Hyper-personalisation, while promising, comes with its challenges – particularly around data privacy and security. To deliver deeply tailored services, banks must collect extensive customer information, which raises the question: how can they ensure this sensitive data remains protected?
AI projects require a delicate balance between innovation and regulatory compliance. Regulations often serve as the right set of guardrails within which banks can innovate. However, banks – especially those with cross-border operations – must establish internal guidelines that consider the regulatory landscape of multiple jurisdictions.
#2 Beyond AI: Other Emerging Technologies
AI isn’t the only emerging technology reshaping Southeast Asian banking. Banks are increasingly adopting technologies like Robotic Process Automation (RPA) and blockchain to boost efficiency and engagement. RPA is automating repetitive tasks, such as data entry and compliance checks, freeing up staff for higher-value work. CIMB in Malaysia reports seeing a 35-50% productivity increase thanks to RPA. Blockchain is being explored for secure, transparent transactions, especially cross-border payments. The Asian Development Bank successfully trialled blockchain for faster, safer bond settlements. While AR and VR are still emerging in banking, they offer potential for enhanced customer engagement. Banks are experimenting with immersive experiences like virtual branch visits and interactive financial education tools.
The convergence of these emerging technologies will drive innovation and meet the rising demand for seamless, secure, and personalised banking services in the digital age. This is particularly true for banks that have the foresight to future-proof their tech foundation as part of their ongoing modernisation efforts. Emerging technologies offer exciting opportunities to enhance customer engagement, but they shouldn’t be used merely as marketing gimmicks. The focus must be on delivering tangible benefits that improve customer outcomes.
#3 Greater Banking-Fintech Collaboration
The digital payments landscape in Southeast Asia is experiencing rapid growth, with a projected 10% increase between 2024-2028. Digital wallets and contactless payments are becoming the norm, and platforms like GrabPay, GoPay, and ShopeePay are dominating the market. These platforms not only offer convenience but also enhance financial inclusion by reaching underbanked populations in remote areas.
The rise of digital payments has significantly impacted traditional banks. To remain relevant in this increasingly cashless society, banks are collaborating with fintech companies to integrate digital payment solutions into their services. For instance, Indonesia’s Bank Mandiri collaborated with digital credit services provider Kredivo to provide customers with access to affordable and convenient credit options.
Partnerships between traditional banks and fintechs are essential for staying competitive in the digital age, especially in areas like digital payments, data analytics, and customer experience.
While these collaborations offer opportunities, they also pose challenges. Banks must invest in advanced fraud detection, AI monitoring, and robust authentication to secure digital payments. Once banks adopt a mindset of collaboration with innovators, they can leverage numerous innovations in the cybersecurity space to address these challenges.
#4 Agile Infrastructure for an Agile Business
While the banking industry is considered a pioneer in implementing digital technologies, its approach to cloud has been more cautious. While interest remained high, balancing security and regulatory concerns with cloud agility impacted the pace. Hybrid multi-cloud environments has accelerated banking cloud adoption.
Leveraging public and private clouds optimises IT costs, offering flexibility and scalability for changing business needs. Hybrid cloud allows resource adjustments for peak demand or cost reductions off-peak. Access to cloud-native services accelerates innovation, enabling rapid application development and improved competitiveness. As the industry adopts GenAI, it requires infrastructure capable of handling vast data, massive computing power, advanced security, and rapid scalability – all strengths of hybrid cloud.
Replicating critical applications and data across multiple locations ensures disaster recovery and business continuity. A multi-cloud strategy also helps avoid vendor lock-in, diversifies cloud providers, and reduces exposure to outages.
Hybrid cloud adoption offers benefits but also presents challenges for banks. Managing the environment is complex, needing coordination across platforms and skilled personnel. Ensuring data security and compliance across on-prem and public cloud infrastructure is demanding, requiring robust measures. Network latency and performance issues can arise, making careful design and optimisation crucial. Integrating on-prem systems with public cloud services is time-consuming and needs investment in tools and expertise.
#5 Cyber Measures to Promote Customer & Stakeholder Trust
The banking sector is undergoing rapid AI-driven digital transformation, focusing on areas like digital customer experiences, fraud detection, and risk assessment. However, this shift also increases cybersecurity risks, with the majority of banking technology leaders anticipate inevitable data breaches and outages.
Key challenges include expanding technology use, such as cloud adoption and AI integration, and employee-related vulnerabilities like phishing. Banks in Southeast Asia are investing heavily in modernising infrastructure, software, and cybersecurity.
Banks must update cybersecurity strategies to detect threats early, minimise damage, and prevent lateral movement within networks.
Employee training, clear security policies, and a culture of security consciousness are critical in preventing breaches.
Regulatory compliance remains a significant concern, but banks are encouraged to move beyond compliance checklists and adopt risk-based, intelligence-led strategies. AI will play a key role in automating compliance and enhancing Security Operations Centres (SOCs), allowing for faster threat detection and response. Ultimately, the BFSI sector must prioritise cybersecurity continuously based on risk, rather than solely on regulatory demands.
Breaking Down Barriers: The Role of Collaboration in Banking Transformation
Successful banking transformation hinges on a seamless collaboration between technology and business teams. By aligning strategies, fostering open communication, and encouraging cross-functional cooperation, banks can effectively leverage emerging technologies to drive innovation, enhance customer experience, and improve efficiency.
A prime example of the power of collaboration is the success of AI initiatives in addressing specific business challenges.
This user-centric approach ensures that technology addresses real business needs.
By fostering a culture of collaboration, banks can promote continuous learning, idea sharing, and innovation, ultimately driving successful transformation and long-term growth in the competitive digital landscape.
The tech industry tends to move in waves, driven by the significant, disruptive changes in technology, such as cloud and smartphones. Sometimes, it is driven by external events that bring tech buyers into sync – such as Y2K and the more recent pandemic. Some tech providers, such as SAP and Microsoft, are big enough to create their own industry waves. The two primary factors shaping the current tech landscape are AI and the consequential layoffs triggered by AI advancements.
While many of the AI startups have been around for over five years, this will be the year they emerge as legitimate solutions providers to organisations. Amidst the acceleration of AI-driven layoffs, individuals from these startups will go on to start new companies, creating the next round of startups that will add value to businesses in the future.
Tech Sourcing Strategies Need to Change
The increase in startups implies a change in the way businesses manage and source their tech solutions. Many organisations are trying to reduce tech debt, by typically consolidating the number of providers and tech platforms. However, leveraging the numerous AI capabilities may mean looking beyond current providers towards some of the many AI startups that are emerging in the region and globally.
The ripple effect of these decisions is significant. If organisations opt to enhance the complexity of their technology architecture and increase the number of vendors under management, the business case must be watertight. There will be less of the trial-and-error approach towards AI from 2023, with a heightened emphasis on clear and measurable value.
AI Startups Worth Monitoring
Here is a selection of AI startups that are already starting to make waves across Asia Pacific and the globe.
- ADVANCE.AI provides digital transformation, fraud prevention, and process automation solutions for enterprise clients. The company offers services in security and compliance, digital identity verification, and biometric solutions. They partner with over 1,000 enterprise clients across Southeast Asia and India across sectors, such as Banking, Fintech, Retail, and eCommerce.
- Megvii is a technology company based in China that specialises in AI, particularly deep learning. The company offers full-stack solutions integrating algorithms, software, hardware, and AI-empowered IoT devices. Products include facial recognition software, image recognition, and deep learning technology for applications such as consumer IoT, city IoT, and supply chain IoT.
- I’mCloud is based in South Korea and specialises in AI, big data, and cloud storage solutions. The company has become a significant player in the AI and big data industry in South Korea. They offer high-quality AI-powered chatbots, including for call centres and interactive educational services.
- H2O.ai provides an AI platform, the H2O AI Cloud, to help businesses, government entities, non-profits, and academic institutions create, deploy, monitor, and share data models or AI applications for various use cases. The platform offers automated machine learning capabilities powered by H2O-3, H2O Hydrogen Torch, and Driverless AI, and is designed to help organisations work more efficiently on their AI projects.
- Frame AI provides an AI-powered customer intelligence platform. The software analyses human interactions and uses AI to understand the driving factors of business outcomes within customer service. It aims to assist executives in making real-time decisions about the customer experience by combining data about customer interactions across various platforms, such as helpdesks, contact centres, and CRM transcripts.
- Uizard offers a rapid, AI-powered UI design tool for designing wireframes, mockups, and prototypes in minutes. The company’s mission is to democratise design and empower non-designers to build digital, interactive products. Uizard’s AI features allow users to generate UI designs from text prompts, convert hand-drawn sketches into wireframes, and transform screenshots into editable designs.
- Moveworks provides an AI platform that is designed to automate employee support. The platform helps employees to automate tasks, find information, query data, receive notifications, and create content across multiple business applications.
- Tome develops a storytelling tool designed to reduce the time required for creating slides. The company’s online platform creates or emphasises points with narration or adds interactive embeds with live data or content from anywhere on the web, 3D renderings, and prototypes.
- Jasper is an AI writing tool designed to assist in generating marketing copy, such as blog posts, product descriptions, company bios, ad copy, and social media captions. It offers features such as text and image AI generation, integration with Grammarly and other Chrome extensions, revision history, auto-save, document sharing, multi-user login, and a plagiarism checker.
- Eightfold AI provides an AI-powered Talent Intelligence Platform to help organisations recruit, retain, and grow a diverse global workforce. The platform uses AI to match the right people to the right projects, based on their skills, potential, and learning ability, enabling organisations to make informed talent decisions. They also offer solutions for diversity, equity, and inclusion (DEI), skills intelligence, and governance, among others.
- Arthur provides a centralised platform for model monitoring. The company’s platform is model and platform agnostic, and monitors machine learning models to ensure they deliver accurate, transparent, and fair results. They also offer services for explainability and bias mitigation.
- DNSFilter is a cloud-based, AI-driven content filtering and threat protection service, that can be deployed and configured within minutes, requiring no software installation.
- Spot AI specialises in building a modern AI Camera System to create safer workplaces and smarter operations for every organisation. The company’s AI Camera System combines cloud and edge computing to make video footage actionable, allowing customers to instantly surface and resolve problems. They offer intelligent video recorders, IP cameras, cloud dashboards, and advanced AI alerts to proactively deliver insights without the need to manually review video footage.
- People.ai is an AI-powered revenue intelligence platform that helps customers win more revenue by providing sales, RevOps, marketing, enablement, and customer success teams with valuable insights. The company’s platform is designed to speed up complex enterprise sales cycles by engaging the right people in the right accounts, ultimately helping teams to sell more and faster with the same headcount.
These examples highlight a few startups worth considering, but the landscape is rich with innovative options for organisations to explore. Similar to other emerging tech sectors, the AI startup market will undergo consolidation over time, and incumbent providers will continue to improve and innovate their own AI capabilities. Till then, these startups will continue to influence enterprise technology adoption and challenge established providers in the market.
Technological advancements have paved the way for banks and financial institutions to broaden their services globally. However, despite ongoing efforts to tackle disparities in access, systemic biases persist, including those related to race, gender, income disparities, and unequal lending practices, contributing to financial inequality.
Prioritising financial inclusion is crucial for fostering global economic growth and AI plays a significant role in achieving this objective.
AI is enhancing financial inclusion by providing financial education and minimising fraud in transactions, empowering previously underserved populations.
The Impact of Financial Inclusion
Impact on Individuals
It is transformative for poverty reduction, empowering marginalised populations to save and invest, providing a tangible path out of poverty. Additionally, access to insurance and savings accounts enhances personal resilience, helping individuals navigate financial risks associated with unforeseen events like health crises, natural disasters, and economic downturns. Financial inclusion is the first step towards social equity.
Impact on the Economy
It fuels economic growth by supporting small businesses and entrepreneurs, fostering innovation, job creation, and overall development. Beyond individual empowerment, it plays a crucial role in addressing global challenges, particularly by facilitating climate action in communities most affected by climate change.
Many market participants recognise the profound impact that financial inclusion can have on the economy and are collectively taking action.
Here are some examples of how they are leveraging AI to promote financial inclusion.
Click here to download ‘Bridging Gaps: AI’s Role in Financial Inclusion’ as a PDF
Fintechs have carved out a niche both in their customer-centric approach and in crafting solutions for underserved communities without access to traditional financial services. Irrespective of their objectives, there is an immense reliance on innovation for lower-cost, personalised, and more convenient services.
However, a staggering 75% of venture-backed fintech startups fail to scale and grow – and this applies to fintechs as well.
Here are the 5 areas that fintechs need to focus on to succeed in a competitive market.
Download ‘Building a Successful Fintech Business’ as a PDF
As they continue to promote innovation in the Financial Services industry, the Monetary Authority of Singapore (MAS) introduced the Financial Sector Technology and Innovation Scheme 3.0 (FSTI 3.0) earlier this week, pledging up to SGD 150 million over three years. FSTI 3.0 aims to boost innovation by supporting projects that use cutting-edge technologies or have a regional scope, while strengthening the technology ecosystem in the industry. This initiative includes three tracks:
- Enhanced Centre of Excellence track to expand grant funding to corporate venture capital entities
- Innovation Acceleration track to support emerging tech based FinTech solutions, and
- Environmental, Social, and Governance (ESG) FinTech track to accelerate ESG adoption in fintech
Additionally, FSTI 3.0 will continue to support areas like AI, data analytics, and RegTech while emphasising talent development. We can expect to see transformative financial innovation through greater industry collaboration.
MAS’ Continued Focus on Innovation
Over the years, the MAS has consistently been a driving force behind innovation in the Financial Services industry. They have actively promoted and supported technological advancements to enhance the industry’s competitiveness and resilience.
The FinTech Regulatory Sandbox framework offers a controlled space for financial institutions and FinTech innovators to test new financial products and services in a real-world setting, with tailored regulatory support. By temporarily relaxing specific regulatory requirements, the sandbox encourages experimentation, while ensuring safeguards to manage risks and uphold the financial system’s stability. Upon successful experimentation, entities must seamlessly transition to full compliance with relevant regulations.
Innovation Labs serve as incubators for new ideas, fostering a culture of experimentation and collaboration. They collaborate with disruptors, startups, and entrepreneurs to develop groundbreaking solutions. Labs like Accenture Innovation Hub, Allianz Asia Lab, Aviva Digital Garage, ANZ Innovation Lab, and AXA Digital Hive drive create prototypes, and roll out market solutions.
Building an Ecosystem
Partnerships between financial institutions, technology companies, startups, and academia contribute to Singapore’s economic growth and global competitiveness while ensuring adaptive regulation in an evolving landscape. By creating a vibrant ecosystem, MAS has facilitated knowledge exchange, collaborative projects, and the development of innovative solutions. For instance, in 2022, MAS partnered with United Nations Capital Development Fund (UNCDF) to build digital financial ecosystems for MSMEs in emerging economies.
This includes supporting projects that address environmental, social, and governance (ESG) concerns within the financial sector. For instance, MAS worked with the People’s Bank of China to establish the China-Singapore Green Finance Taskforce (GFTF) to enhance collaboration in green and transition finance. The aim is to focus on taxonomies, products, and technology to support the transition to a low-carbon future in the region, co-chaired by representatives from both countries.
MAS has also promoted Open Banking and API Frameworks to encourage financial institutions to adopt open banking practices enabling easier integration of financial services and encouraging innovation by third-party developers. This also empowers customers to have greater control over their financial data while fostering the development of new financial products and services by FinTech companies.
Regulators in Asia Pacific Taking a Proactive Approach
While Singapore is at the forefront of financial innovations, other regulatory and government bodies in Asia Pacific are also taking on an increasingly proactive role in nurturing innovation. This stance is being driven by a twofold objective – to accelerate economic growth through technological advancements and to ensure that innovative solutions align with regulatory requirements and safeguard consumer interests.
Recognising the potential of fintech to enhance financial services and drive economic growth, the Hong Kong Monetary Authority (HKMA) established the Fintech Facilitation Office (FFO) to facilitate communication between the fintech industry and traditional financial institutions. The central bank’s Smart Banking Initiatives, including the Faster Payment System, Open API Framework, and the Banking Made Easy initiative that reduces regulatory frictions help to enhance the efficiency and interoperability of digital payments.
The Financial Services Agency of Japan (FSA) has been actively working on creating a regulatory framework to facilitate fintech innovation, including revisions to existing laws to accommodate new technologies like blockchain. In 2020, FSA launched the Blockchain Governance Initiative Network (BGIN) to facilitate collaboration between the government, financial institutions, and the private sector to explore the potential of blockchain technology in enhancing financial services.
The Central Bank of the Philippines (Bangko Sentral ng Pilipinas – BSP) has launched an e-payments project to overcome challenges hindering electronic retail purchases, such as limited interbank transfer facilities, high bank fees, and low levels of trust among merchants and consumers. The initiative included the establishment of the National Retail Payment System, a framework for retail payment, and the introduction of automated clearing houses like PESONet and InstaPay. These efforts have increased the percentage of retail purchases made electronically from 1% to over 10% within five years, demonstrating the positive impact of effective cooperation and innovative policies in driving a shift towards a cash-lite economy.
The promotion of fintech innovation highlights a collective belief in its potential to transform finance and boost economies. As regulations adapt for technologies like blockchain and open banking, the Asia Pacific region is promoting collaboration between traditional financial institutions and emerging fintech players. This approach underscores a commitment to balance innovation with responsible oversight, ensuring that advanced financial solutions comply with regulatory standards.
Zurich will be the centre of attention for the Financial and Regulatory industries from June 26th to 28th as it hosts the second edition of the Point Zero Forum. Organised by Elevandi and the Swiss State Secretariat for International Finance, this event serves as a platform to encourage dialogue on policy and technology in Financial Services, with a particular emphasis on adopting transformative technologies and establishing the necessary governance and risk frameworks.
As a knowledge partner, Ecosystm is deeply involved in the Point Zero Forum. Throughout the event, we will actively engage in discussions and closely monitor three key areas: ESG, digital assets, and Responsible AI.
Read on to find out what our leaders — Amit Gupta (CEO, Ecosystm Group), Ullrich Loeffler (CEO and Co-Founder, Ecosystm), and Anubhav Nayyar (Chief Growth Advisor, Ecosystm) — say about why this will be core to building a sustainable and innovative future.
Download ‘Building Synergy Between Policy & Technology’ as a PDF
