Ensuring Ethical AI: US Federal Agencies’ New Mandate

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The White House has mandated federal agencies to conduct risk assessments on AI tools and appoint officers, including Chief Artificial Intelligence Officers (CAIOs), for oversight. This directive, led by the Office of Management and Budget (OMB), aims to modernise government AI adoption and promote responsible use. Agencies must integrate AI oversight into their core functions, ensuring safety, security, and ethical use. CAIOs will be tasked with assessing AI’s impact on civil rights and market competition. Agencies have until December 1, 2024, to address non-compliant AI uses, emphasising swift implementation.

How will this impact global AI adoption? Ecosystm analysts share their views.

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The Larger Impact: Setting a Global Benchmark

This sets a potential global benchmark for AI governance, with the U.S. leading the way in responsible AI use, inspiring other nations to follow suit. The emphasis on transparency and accountability could boost public trust in AI applications worldwide.

The appointment of CAIOs across U.S. federal agencies marks a significant shift towards ethical AI development and application. Through mandated risk management practices, such as independent evaluations and real-world testing, the government recognises AI’s profound impact on rights, safety, and societal norms.

This isn’t merely a regulatory action; it’s a foundational shift towards embedding ethical and responsible AI at the heart of government operations. The balance struck between fostering innovation and ensuring public safety and rights protection is particularly noteworthy.

This initiative reflects a deep understanding of AI’s dual-edged nature – the potential to significantly benefit society, countered by its risks.

The Larger Impact: Blueprint for Risk Management

In what is likely a world first, AI brings together technology, legal, and policy leaders in a concerted effort to put guardrails around a new technology before a major disaster materialises. These efforts span from technology firms providing a form of legal assurance for use of their products (for example Microsoft’s Customer Copyright Commitment) to parliaments ratifying AI regulatory laws (such as the EU AI Act) to the current directive of installing AI accountability in US federal agencies just in the past few months.

It is universally accepted that AI needs risk management to be responsible and acceptable – installing an accountable C-suite role is another major step of AI risk mitigation.  

This is an interesting move for three reasons:

  • The balance of innovation versus governance and risk management.
  • Accountability mandates for each agency’s use of AI in a public and transparent manner.
  • Transparency mandates regarding AI use cases and technologies, including those that may impact safety or rights.

Impact on the Private Sector: Greater Accountability

AI Governance is one of the rare occasions where government action moves faster than private sector. While the immediate pressure is now on US federal agencies (and there are 438 of them) to identify and appoint CAIOs, the announcement sends a clear signal to the private sector.

Following hot on the heels of recent AI legislation steps, it puts AI governance straight into the Boardroom. The air is getting very thin for enterprises still in denial that AI governance has advanced to strategic importance. And unlike the CFC ban in the Eighties (the Montreal protocol likely set the record for concerted global action) this time the technology providers are fully onboard.

There’s no excuse for delaying the acceleration of AI governance and establishing accountability for AI within organisations.

Impact on Tech Providers: More Engagement Opportunities

Technology vendors are poised to benefit from the medium to long-term acceleration of AI investment, especially those based in the U.S., given government agencies’ preferences for local sourcing.

In the short term, our advice to technology vendors and service partners is to actively engage with CAIOs in client agencies to identify existing AI usage in their tools and platforms, as well as algorithms implemented by consultants and service partners.

Once AI guardrails are established within agencies, tech providers and service partners can expedite investments by determining which of their platforms, tools, or capabilities comply with specific guardrails and which do not.

Impact on SE Asia: Promoting a Digital Innovation Hub

By 2030, Southeast Asia is poised to emerge as the world’s fourth-largest economy – much of that growth will be propelled by the adoption of AI and other emerging technologies.

The projected economic growth presents both challenges and opportunities, emphasizing the urgency for regional nations to enhance their AI governance frameworks and stay competitive with international standards. This initiative highlights the critical role of AI integration for private sector businesses in Southeast Asia, urging organizations to proactively address AI’s regulatory and ethical complexities. Furthermore, it has the potential to stimulate cross-border collaborations in AI governance and innovation, bridging the U.S., Southeast Asian nations, and the private sector.

It underscores the global interconnectedness of AI policy and its impact on regional economies and business practices.

By leading with a strategic approach to AI, the U.S. sets an example for Southeast Asia and the global business community to reevaluate their AI strategies, fostering a more unified and responsible global AI ecosystem.

The Risks

U.S. government agencies face the challenge of sourcing experts in  technology, legal frameworks, risk management, privacy regulations, civil rights, and security, while also identifying ongoing AI initiatives. Establishing a unified definition of AI and cataloguing processes involving ML, algorithms, or GenAI is essential, given AI’s integral role in organisational processes over the past two decades.

However, there’s a risk that focusing on AI governance may hinder adoption.

The role should prioritise establishing AI guardrails to expedite compliant initiatives while flagging those needing oversight. While these guardrails will facilitate “safe AI” investments, the documentation process could potentially delay progress.

The initiative also echoes a 20th-century mindset for a 21st-century dilemma. Hiring leaders and forming teams feel like a traditional approach. Today, organisations can increase productivity by considering AI and automation as initial solutions. Investing more time upfront to discover initiatives, set guardrails, and implement AI decision-making processes could significantly improve CAIO effectiveness from the outset.

The Future of AI
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Beyond Reality: The Rise of Deepfakes

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In the Ecosystm Predicts: Building an Agile & Resilient Organisation: Top 5 Trends in 2024​, Principal Advisor Darian Bird said, “The emergence of Generative AI combined with the maturing of deepfake technology will make it possible for malicious agents to create personalised voice and video attacks.” Darian highlighted that this democratisation of phishing, facilitated by professional-sounding prose in various languages and tones, poses a significant threat to potential victims who rely on misspellings or oddly worded appeals to detect fraud. As we see more of these attacks and social engineering attempts, it is important to improve defence mechanisms and increase awareness. 

Understanding Deepfake Technology 

The term Deepfake is a combination of the words ‘deep learning’ and ‘fake’. Deepfakes are AI-generated media, typically in the form of images, videos, or audio recordings. These synthetic content pieces are designed to appear genuine, often leading to the manipulation of faces and voices in a highly realistic manner. Deepfake technology has gained spotlight due to its potential for creating convincing yet fraudulent content that blurs the line of reality. 

Deepfake algorithms are powered by Generative Adversarial Networks (GANs) and continuously enhance synthetic content to closely resemble real data. Through iterative training on extensive datasets, these algorithms refine features such as facial expressions and voice inflections, ensuring a seamless emulation of authentic characteristics.  

Deepfakes Becoming Increasingly Convincing 

Hyper-realistic deepfakes, undetectable to the human eye and ear, have become a huge threat to the financial and technology sectors. Deepfake technology has become highly convincing, blurring the line between real and fake content. One of the early examples of a successful deepfake fraud was when a UK-based energy company lost USD 243k through a deepfake audio scam in 2019, where scammers mimicked the voice of their CEO to authorise an illegal fund transfer.  

Deepfakes have evolved from audio simulations to highly convincing video manipulations where faces and expressions are altered in real-time, making it hard to distinguish between real and fake content. In 2022, for instance, a deepfake video of Elon Musk was used in a crypto scam that resulted in a loss of about USD 2 million for US consumers. This year, a multinational company in Hong Kong lost over USD 25 million when an employee was tricked into sending money to fraudulent accounts after a deepfake video call by what appeared to be his colleagues. 

Regulatory Responses to Deepfakes 

Countries worldwide are responding to the challenges posed by deepfake technology through regulations and awareness campaigns. 

  • Singapore’s Online Criminal Harms Act, that will come into effect in 2024, will empower authorities to order individuals and Internet service providers to remove or block criminal content, including deepfakes used for malicious purposes.  
  • The UAE National Programme for Artificial Intelligence released a deepfake guide to educate the public about both harmful and beneficial applications of this technology. The guide categorises fake content into shallow and deep fakes, providing methods to detect deepfakes using AI-based tools, with a focus on promoting positive uses of advanced technologies. 
  • The proposed EU AI Act aims to regulate them by imposing transparency requirements on creators, mandating them to disclose when content has been artificially generated or manipulated. 
  • South Korea passed a law in 2020 banning the distribution of harmful deepfakes. Offenders could be sentenced to up to five years in prison or fined up to USD 43k. 
  • In the US, states like California and Virginia have passed laws against deepfake pornography, while federal bills like the DEEP FAKES Accountability Act aim to mandate disclosure and counter malicious use, highlighting the diverse global efforts to address the multifaceted challenges of deepfake regulation. 

Detecting and Protecting Against Deepfakes 

Detecting deepfake becomes increasingly challenging as technology advances. Several methods are needed – sometimes in conjunction – to be able to detect a convincing deepfake. These include visual inspection that focuses on anomalies, metadata analysis to examine clues about authenticity, forensic analysis for pattern and audio examination, and machine learning that uses algorithms trained on real and fake video datasets to classify new videos.  

However, identifying deepfakes requires sophisticated technology that many organisations may not have access to. This heightens the need for robust cybersecurity measures. Deepfakes have seen an increase in convincing and successful phishing – and spear phishing – attacks and cyber leaders need to double down on cyber practices.  

Defences can no longer depend on spotting these attacks. It requires a multi-pronged approach which combines cyber technologies, incidence response, and user education.  

Preventing access to users. By employing anti-spoofing measures organisations can safeguard their email addresses from exploitation by fraudulent actors. Simultaneously, minimising access to readily available information, particularly on websites and social media, reduces the chance of spear-phishing attempts. This includes educating employees about the implications of sharing personal information and clear digital footprint policies. Implementing email filtering mechanisms, whether at the server or device level, helps intercept suspicious emails; and the filtering rules need to be constantly evaluated using techniques such as IP filtering and attachment analysis.  

Employee awareness and reporting. There are many ways that organisations can increase awareness in employees starting from regular training sessions to attack simulations. The usefulness of these sessions is often questioned as sometimes they are merely aimed at ticking off a compliance box. Security leaders should aim to make it easier for employees to recognise these attacks by familiarising them with standard processes and implementing verification measures for important email requests. This should be strengthened by a culture of reporting without any individual blame. 

Securing against malware. Malware is often distributed through these attacks, making it crucial to ensure devices are well-configured and equipped with effective endpoint defences to prevent malware installation, even if users inadvertently click on suspicious links. Specific defences may include disabling macros and limiting administrator privileges to prevent accidental malware installation. Strengthening authentication and authorisation processes is also important, with measures such as multi-factor authentication, password managers, and alternative authentication methods like biometrics or smart cards. Zero trust and least privilege policies help protect organisation data and assets.   

Detection and Response. A robust security logging system is crucial, either through off-the shelf monitoring tools, managed services, or dedicated teams for monitoring. What is more important is that the monitoring capabilities are regularly updated. Additionally, having a well-defined incident response can swiftly mitigate post-incident harm post-incident. This requires clear procedures for various incident types and designated personnel for executing them, such as initiating password resets or removing malware. Organisations should ensure that users are informed about reporting procedures, considering potential communication challenges in the event of device compromise. 

Conclusion 

The rise of deepfakes has brought forward the need for a collaborative approach. Policymakers, technology companies, and the public must work together to address the challenges posed by deepfakes. This collaboration is crucial for making better detection technologies, establishing stronger laws, and raising awareness on media literacy. 

The Resilient Enterprise
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