AI Stakeholders: Voice of Customer Leaders
Great customer engagement takes effort, but AI gives customer success leaders the edge to do more.
Ecosystm research shows that while 60% of Sales, Marketing, and CX leaders see productivity gains from AI, there’s still untapped potential. AI can deepen engagement, reduce churn, boost upsell opportunities, and drive real financial impact.
Here’s where customer success leaders stand today – and where the biggest gaps remain.
0