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The ongoing Ecosystm State of ESG Study throws up some interesting data about organisations in Asia Pacific.
We see ESG more firmly entrenched in organisational strategies; organisations leading with Social and Governance initiatives that are easily integrated within their CSR policies; and supply chain partners driving change.
Download ‘Sustainable Asia Pacific: The ESG Growth Story’ as a PDF
While there has been much speculation about AI being a potential negative force on humanity, what we do know today is that the accelerated use of AI WILL mean an accelerated use of energy. And if that energy source is not renewable, AI will have a meaningful negative impact on CO2 emissions and will accelerate climate change. Even if the energy is renewable, GPUs and CPUs generate significant heat – and if that heat is not captured and used effectively then it too will have a negative impact on warming local environments near data centres.
While GPUs use significantly more energy than CPUs, they run many AI algorithms faster than CPUs – so use less energy overall. But the process needs to run – and these are additional processes. Data needs to be discovered, moved, stored, analysed, cleansed. In many cases, algorithms need to be recreated, tweaked and improved. And then that algorithm itself will kick off new digital processes that are often more processor and energy-intensive – as now organisations might have a unique process for every customer or many customer groups, requiring more decisioning and hence more digitally intensive.
The GPUs, servers, storage, cabling, cooling systems, racks, and buildings have to be constructed – often built from raw materials – and these raw materials need to be mined, transported and transformed. With the use of AI exploding at the moment, so is the demand for AI infrastructure – all of which has an impact on the resources of the planet and ultimately on climate change.
Some organisations understand this already and are beginning to use sustainable sourcing for their technology services. However, it is not a top priority with Ecosystm research showing only 15% of organisations focus on sustainable procurement.
Leading technology providers are introducing initiatives that make it easier for organisations to procure sustainable IT solutions. The recently announced HPE GreenLake for Large Language Models will be based in a data centre built and run by Qscale in Canada that is not only sustainably built and sourced, but sits on a grid supplying 99.5% renewable electricity – and waste (warm) air from the data centre and cooling systems is funneled to nearby greenhouses that grow berries. I find the concept remarkable and this is one of the most impressive sustainable data centre stories to date.
The focus on sustainability needs to be universal – across all cloud and AI providers. AI usage IS exploding – and we are just at the tip of the iceberg today. It will continue to grow as it becomes easier to use and deploy, more readily available, and more relevant across all industries and organisations. But we are at a stage of climate warming where we cannot increase our greenhouse gas emissions – and offsetting these emissions just passes the buck.
We need more companies like HPE and Qscale to build this Sustainable Future – and we need to be thinking the same way in our own data centres and putting pressure on our own AI and overall technology value chain to think more sustainably and act in the interests of the planet and future generations. Cloud providers – like AWS – are committed to the NetZero goal (by 2040 in their case) – but this is meaningless if our requirement for computing capacity increases a hundred-fold in that period. Our businesses and our tech partners need to act today. It is time for organisations to demand it from their tech providers to influence change in the industry.
Generative AI is seeing enterprise interest and early adoption enhancing efficiency, fostering innovation, and pushing the boundaries of possibility. It has the potential of reshaping industries – and fast!
However, alongside its immense potential, Generative AI also raises concerns. Ethical considerations surrounding data privacy and security come to the forefront, as powerful AI systems handle vast amounts of sensitive information.
Addressing these concerns through responsible AI development and thoughtful regulation will be crucial to harnessing the full transformative power of Generative AI.
Read on to find out the key challenges faced in implementing Generative AI and explore emerging use cases in industries such as Financial Services, Retail, Manufacturing, and Healthcare.
Download ‘Generative AI: Industry Adoption’ as a PDF
To shed light on the evolving Employee Experience landscape, Ecosystm, in collaboration with partner Ramco, conducted a comprehensive ‘Future of Employee Experience’ study in January 2023, surveying 89 HR & Payroll leaders across Asia Pacific. The primary objective was to gain insights into the measures organizations are taking to enhance employee experience (EX) and to identify the gaps between intention and execution. The findings of this study form the backbone of an insightful eBook that explores best practices to support the payroll function and promote financial well-being.
With a renewed focus on employee experience and financial well-being, organizations can transform their workforce into a loyal and motivated community, unlocking the full potential of their human capital. As businesses adapt to this new paradigm, embracing AI and chatbot-driven payroll systems is not just an option but a strategic imperative to thrive in the ever-changing landscape of work. This eBook offers valuable insights and practical recommendations, guiding organizations towards becoming trailblazers in supporting their employees’ financial health and overall job satisfaction.
Download our eBook titled “Can Employee Experience be Seamless in a Global Organisation?”
The Ecosystm-Ramco Future of Employee Experience Study 2023.
(Clicking on this link will take you to the Ramco website where you can download the eBook)
Technology has been reshaping the Real Estate industry landscape. Advancements in manufacturing technologies, digital tools, AI & analytics, and IoT – coupled with customer and employee expectations – are revolutionising how properties are built, bought, sold, managed, and experienced.
The evolution of RealTech and PropTech has a far-reaching impact on the industry, streamlining processes, improving customer experiences, and driving innovation across the entire sector.
Read on to find out how technology impacts the entire value chain; the key drivers of Real Estate evolution; the strong influence of “smart consumers”; and what Ecosystm VP Industry Insights Sash Mukherjee thinks where the industry is headed.
Download ‘The Future of Real Estate’ as a PDF
Technology is reshaping the Public Sector worldwide, optimising operations, improving citizen services, and fostering data-driven decision-making. Government agencies are also embracing innovation for effective governance in this digital era.
Public sector organisations worldwide recognise the need for swift and agile interventions. With citizen expectations resembling those of commercial customers, public sector organisations face mounting pressure to break down the barriers to provide seamless service experiences.
Read on to find out how public sector organisations in countries such as Australia, Vietnam, the Philippines, South Korea, and Singapore are innovating to stay ahead of the curve; and what Ecosystm VP Consulting, Peter Carr sees as the Future of Public Sector.
Click here to Download ‘The Future of the Public Sector’ as a PDF
The Manufacturing industry is at crossroads today. It faces challenges such as geopolitical risks, supply chain disruptions, changing regulatory environments, workforce shortages, and changing consumer demands. Overcoming these requires innovation, collaboration, and proactive adaptation.
Fortunately, many of these challenges can be mitigated by technology. The future of Manufacturing will be shaped by advanced technology, automation, and AI. We are seeing early evidence of how smart factories, robotics, and 3D printing are transforming production processes for increased efficiency and customisation.
Manufacturing is all set to become more agile, efficient, and sustainable.
Read on to find out the changing priorities and key trends in Manufacturing; about the World Economic Forum’s Global Lighthouse Network initiative; and where Ecosystm advisor Kaushik Ghatak sees as the Future of Manufacturing.
Click here to download ‘The Future of Manufacturing’ as a PDF
Join Amit Gupta, Group CEO and Founder of Ecosystm Group for an insightful conversation with Chintan Raveshia, Cities Business Leader, Southeast Asia at Arup, a global sustainable development consultancy.
Together, they explore the integration of sustainability in urban planning, covering design, the built environment, cities, and government regulations. They discuss how Arup is shaping the engineering and design of future cities and the importance of embracing sustainable practices, involving key stakeholders such as governments, financial leaders, engineers, and citizens, to shape the future of habitation.
Podcast: Play in new window | Download (Duration: 28:40 — 6.6MB)
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I have spent many years analysing the mobile and end-user computing markets. Going all the way back to 1995 where I was part of a Desktop PC research team, to running the European wireless and mobile comms practice, to my time at 3 Mobile in Australia and many years after, helping clients with their end-user computing strategies. From the birth of mobile data services (GPRS, WAP, and so on to 3G, 4G and 5G), from simple phones to powerful foldable devices, from desktop computers to a complex array of mobile computing devices to meet the many and varied employee needs. I am always looking for the “next big thing” – and there have been some significant milestones – Palm devices, Blackberries, the iPhone, Android, foldables, wearables, smaller, thinner, faster, more powerful laptops.
But over the past few years, innovation in this space has tailed off. Outside of the foldable space (which is already four years old), the major benefits of new devices are faster processors, brighter screens, and better cameras. I review a lot of great computers too (like many of the recent Surface devices) – and while they are continuously improving, not much has got my clients or me “excited” over the past few years (outside of some of the very cool accessibility initiatives).
But this is all about to change. Devices are going to get smarter based on their data ecosystem, the cloud, and AI-specific local processing power. To be honest, this has been happening for some time – but most of the “magic” has been invisible to us. It happened when cameras took multiple shots and selected the best one; it happened when pixels were sharpened and images got brighter, better, and more attractive; it happened when digital assistants were called upon to answer questions and provide context.
Microsoft, among others, are about to make AI smarts more front and centre of the experience – Windows Copilot will add a smart assistant that can not only advise but execute on advice. It will help employees improve their focus and productivity, summarise documents and long chat threads, select music, distribute content to the right audience, and find connections. Added to Microsoft 365 Copilot it will help knowledge workers spend less time searching and reading – and more time doing and improving.
The greater integration of public and personal data with “intent insights” will also play out on our mobile devices. We are likely to see the emergence of the much-promised “integrated app”– one that can take on many of the tasks that we currently undertake across multiple applications, mobile websites, and sometimes even multiple devices. This will initially be through the use of public LLMs like Bard and ChatGPT, but as more custom, private models emerge they will serve very specific functions.
In parallel to these developments, we expect the emergence of very specific AI processors that are paired to very specific AI capabilities. As local processing power becomes a necessity for some AI algorithms, the broad CPUs – and even the AI-focused ones (like Google’s Tensor Processor) – will need to be complemented by specific chips that serve specific AI functions. These chips will perform the processing more efficiently – preserving the battery and improving the user experience.
While this will be a longer-term trend, it is likely to significantly change the game for what can be achieved locally on a device – enabling capabilities that are not in the realm of imagination today. They will also spur a new wave of device competition and innovation – with a greater desire to be on the “latest and greatest” devices than we see today!
So, while the levels of device innovation have flattened, AI-driven software and chipset innovation will see current and future devices enable new levels of employee productivity and consumer capability. The focus in 2023 and beyond needs to be less on the hardware announcements and more on the platforms and tools. End-user computing strategies need to be refreshed with a new perspective around intent and intelligence. The persona-based strategies of the past have to be changed in a world where form factors and processing power are less relevant than outcomes and insights.
