At the same time, customer expectations continue to accelerate – omnichannel is now an expectation; good experiences aren’t enough – they now expect a continually improving digital experience. These same experiences are also driving increased expectations inside your business as consumer experiences drive an expectation of easier digital employee experiences. And the cybersecurity threat to your businesses and customers is real. Over 80% of businesses have experienced more than one data breach over the past twelve months.

To meet these changing demands, leading businesses are focusing on enterprise-level automation. Moving automation outside of silos and teams and making it an enterprise-level capability will be the focus for many business and technology leaders in 2023. Aligning people, systems and processes to deliver intelligent and automated business and customer outcomes is the challenge today.

Join us and your industry peers for this Executive Leaders discussion on how businesses are embracing AI, automation, composable architecture and decision intelligence to deliver improved business and customer outcomes at pace. Hear from industry leaders and learn about their best practice deployments. Share your own experiences in implementing automation and AI in your own business.

Ecosystm will share our research on AI and automation vendors – what is the market perception of the leading providers and why do buyers prefer these leaders? Attendees will also learn:

• How Intelligent automation is helping to drive customer outcomes faster
• How businesses are using AI – and associated data capture and process mining/improvement – to augment human processes and allow employees to focus on what makes a real difference to customers and their business
• The benefits of low-code and no-code platforms and how they are helping businesses develop new capabilities at pace – providing the agility that customers demand;
• How intelligent integration is helping break down the silos between business units and teams
• How automation can minimise your attack surface and reduce the threat of cyber-attacks.