Join us for an enlightening conversation with Shayan Hazir, Chief Digital Officer, ASEAN at HSBC, and Sash Mukherjee, VP of Industry Insights at Ecosystm, as they explore the profound impact of Technology on the financial landscape.
In this comprehensive discussion, Shayan sheds light on the shape of innovation in today’s tech-centric world and the challenges of orchestrating innovation within large organisations. He also addresses the evolving expectations of younger generations stepping into the role of banking customers.
Shayan further examines the strategic innovation approach in banking, discussing how legacy systems, governance, and the balance of investment priorities impact the innovation journey. He shares his perspective on fostering a culture of experimentation and responsibly embracing emerging technologies like generative AI.
Additionally, Shayan discusses the transformative potential of blockchain, including its role in central bank digital currencies (CBDCs) and tokenised assets, emphasising the necessity for technology convergence to enhance customer experiences.
Throughout this dialogue, he underscores the importance of collaboration between regulators and financial institutions to create safe environments for innovation.
🎧 Don’t miss this insightful dialogue—listen to the complete podcast here.
Podcast: Play in new window | Download (Duration: 27:39 — 6.6MB)
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