Post-COVID Economic Health Dependent on Delivering Better Customer Experiences: Survey
Australian companies need to urgently improve the digital experiences they offer to customers if they’re to succeed in a post COVID-19 world, according to a new report titled: the Digital Mindset of Business Leaders in Asia Pacific.
Date: 09 Nov 20 Publication Name: iTWire Analyst Name: Tim Sheedy
Customer experience key to post-pandemic prosperity, finds report
Better customer experience could be the key to pushing through the turbulence caused by the COVID-19 pandemic - and it’s something that many Asia Pacific (APAC) businesses have taken on board.

That’s according to a new report from Ecosystm, Sitecore and AKQA.
Date: 04 Nov 20 Publication Name: IT Brief Australia Analyst Name:
Insight: Low digital experience maturity in over half of ASEAN businesses in study by Sitecore, Ecosystm and AKQA
The rapid migration to digital technologies driven by the pandemic has done little for digital experience (DX) maturity in the ASEAN region, according to a new report, developed by Sitecore, Ecosystm and AKQA.
Date: 03 Nov 20 Publication Name: Adobo Magazine Analyst Name:
Low digital experience maturity impacting customer experiences in SEA
The rapid migration to digital technologies driven by the pandemic has done little for digital experience (DX) maturity in the ASEAN region, according to a new report by Sitecore, Ecosystm and AKQA.
Date: 03 Nov 20 Publication Name: WARC Analyst Name:
Low Digital Experience Maturity In Over Half Of ASEAN Businesses Impacting Customer Experiences: Study
The rapid migration to digital technologies driven by the pandemic has done little for digital experience (DX) maturity in the ASEAN region, according to a new report, developed by Sitecore, Ecosystm and AKQA.
Date: 02 Nov 20 Publication Name: Ai thority Analyst Name:
Low Digital Experience Maturity in Over Half of ASEAN Businesses Impacting Customer Experiences: Study
The rapid migration to digital technologies driven by the pandemic has done little for digital experience (DX) maturity in the ASEAN region, according to a new report, developed by Sitecore, Ecosystm and AKQA.
Date: 02 Nov 20 Publication Name: MarTech Series Analyst Name:
AKQA Report: “In 2021 The Difference Between Surviving & Thriving Will Be Great & Memorable Digital Experiences"
To understand the maturity of digital experiences (DX), leading experience design and innovation company AKQA in partnership with Sitecore and research company Ecosystm, interviewed 600 organisations and marketers to release its pivotal 2020 report the Digital Mindset of Business Leaders in Asia Pacific.
Date: 31 Oct 20 Publication Name: B&T MAGAZINE Analyst Name:
The CIO Show: Aussie innovation
And Ecosystm principal analyst, Tim Sheedy, shares his vision for how Australian organisations can harness the best of local innovation to drive better business practises and insights by simply picking up the phone – or walking across the road – any connecting with any number of world-class universities and research institutes.
Date: 30 Oct 20 Publication Name: CIO Analyst Name: Tim Sheedy
‘Alarming’ increase in cyberattacks during Covid, survey suggests
Nearly half of respondents to Asavie’s CXO survey said they had experienced a cyberattack specifically because of remote working during Covid-19.
Date: 07 Oct 20 Publication Name: Silicon Republic Analyst Name:
Asavie: Organizations Accelerate Digital Transformation Journey During Pandemic
A new global survey shows organizations have forged ahead with their digital transformation journeys amid COVID-19, even while facing more cyberattacks.
Date: 06 Oct 20 Publication Name: Channel Partners Analyst Name:
Asavie: Telecoms sector reports being targeted most by cyberattacks
A study conducted by Asavie into the challenges presented by COVID-19 to businesses has found that cyberattacks are the leading concern.
Date: 06 Oct 20 Publication Name: Telecoms Analyst Name:
Global Businesses Hit by Cyberattacks and Challenges to Scaling Endpoint Security during COVID-19, finds Asavie Global CXO Study into Future of the Office Anywhere
Asavie, a leader in secure Enterprise Mobility and IoT services, today announced the findings from a recently conducted Global CXO Study: The Future of the Secure Office Anywhere.The survey commissioned by Asavie was carried out by Ecosystm, a global independent research firm, in August of this year.
Date: 06 Oct 20 Publication Name: Global Wire Analyst Name:
Global Businesses Hit by Cyberattacks and Challenges to Scaling Endpoint Security during COVID-19, finds Asavie Global CXO Study into Future of the Office Anywhere
Asavie, a leader in secure Enterprise Mobility and IoT services, today announced the findings from a recently conducted Global CXO Study: The Future of the Secure Office Anywhere.The survey commissioned by Asavie was carried out by Ecosystm, a global independent research firm, in August of this year.
Date: 06 Oct 20 Publication Name: Street Insider Analyst Name:
How COVID-19 is shifting priorities for tech spend
Research from Plantronics (Poly) and digital research and advisory platform Ecosystm has revealed that data security, videoconferencing and cloud enterprise solutions are the top tech focus for companies in Australia.
Date: 21 Sep 20 Publication Name: Technology Decisions Analyst Name:
Security, Remote Work And Cloud Top Tech Focus For Australian Business During COVID: Report
Data security, videoconferencing and cloud enterprise solutions have become the top tech focus for companies in Australia, which saw the APAC region’s highest rate of focus on enabling a remote workforce in the COVID-19 pandemic, according to new research by Plantronics, Inc.
The research was conducted in partnership with advisory firm Ecosystm in July this year
Date: 17 Sep 20 Publication Name: Which-50 Analyst Name:
POLY: TECHNOLOGY INVESTMENT AND ADOPTION A TOP FOCUS FOR AUSTRALIAN FIRMS POST-COVID-19
Data security, cloud collaboration and videoconferencing are now the top tech priorities for Australia companies as they emerge from the pandemic, according to research by Plantronics (Poly) and digital research and advisory platform Ecosystm.
Date: 15 Sep 20 Publication Name: Connected Analyst Name:
No slowing for collab-tech as Kiwis embrace hybrid working
Data security, video conferencing and cloud collaboration have become the top tech focus for New Zealand companies as a result of the COVID-19 pandemic, according to new research by Poly and Digital Research and Advisory Platform, Ecosystm.
Date: 14 Sep 20 Publication Name: IT Brief NZ Analyst Name:
The hybrid work model is here to stay, study says
The hybrid work model is here to stay, found a study by digital research and advisory platform Ecosystm. Companies must rethink their digital priorities to ensure effective communication and collaboration can continue amid this reality.
Date: 28 Aug 20 Publication Name: BusinessWorld Analyst Name:
Vendor relationships in Australia: The good, the bad and the ugly
We all know too well the many high-profile stories of big tech projects failing to deliver for the client, going way over budget and over time or both.
Date: 05 Aug 20 Publication Name: CIO Analyst Name: Tim Sheedy
Why every contact centre needs a business continuity plan
As the Covid-19 pandemic continues to unfold, Australian businesses need to have plans in place to ensure customer enquiries can continue to be resolved, no matter what, writes Audrey William
Date: 20 May 20 Publication Name: Consultancy.com.au Analyst Name: Audrey William
The business case for digital stimulus in a COVID-19 world
In response to the viral pandemic that’s turned the world on its head, the Australian Government has opened its purse strings to support businesses and individuals in a variety of different ways.
Date: 19 May 20 Publication Name: Inside Small Business Analyst Name: Tim Sheedy
How using a contact centre can make your startup seem bigger, more professional and help you ride the business cycle
Been hearing plenty about how ‘customer experience’ has become make or break for businesses – before the COVID-19 crisis began hijacking the headlines, that is?
Date: 06 May 20 Publication Name: Startup Daily Analyst Name: Audrey William
The future of healthcare: revolution or evolution
Healthcare will emerge from this a transformed industry – in their rapid tech adoption; in their business processes and; in the mindset of the clinicians and administrative staff who’ve been at the frontline of this crisis.
Date: 05 May 20 Publication Name: Digital Leaders Analyst Name: Sash Mukherjee
Simple cyber security moves for businesses in COVID-19
Cyber threats soar as offices empty. Here’s how to keep your systems as well as your people safe.
Date: 27 Apr 20 Publication Name: NAB Analyst Name: Alex Woerndle
Five best practices for implementing remote working
remote working has, virtually overnight, become the default modus operandi for organisations that are in a position to allow their employees to work from home. How likely is it those employees will be productive?
Date: 26 Apr 20 Publication Name: Consultancy.com.au Analyst Name: Tim Sheedy
Preparing for business after Covid
As Covid-19 and lockdowns bite deep into businesses on both sides of the Tasman, companies are refocusing on business resiliency plans to help them emerge from this pandemic intact and able to hit the ground running.
Date: 02 Apr 20 Publication Name: iStart Analyst Name: Tim Sheedy
Companies dial up virtual contact centres
Welcome to the contact centre in the time of Covid-19.The uncertain times, rapid changes to airline schedules and increasing Covid-19 restrictions, have seen a spike in calls to many contact centres in recent weeks.
Date: 01 Apr 20 Publication Name: iStart Analyst Name: Tim Sheedy
Hackers exploit COVID-19 stress to launch scams
The federal government's cyber security wing has warned Australians to stay "cyber alert, not cyber alarmed" about coronavirus-themed online scams and spear phishing attempts.
Date: 27 Mar 20 Publication Name: The Australian Financial Review Analyst Name: Alex Woerndle
IWD 2020 interview: BlackLine's Claudia Pirko & Ecosystm's Jannat Maqbool
As a celebration of International Women’s Day, we’re running a series of interviews with women in technology. BlackLine’s A/NZ regional vice president Claudia Pirko and Ecosystm principal advisor Jannat Maqbool share their thoughts.
Date: 08 Mar 20 Publication Name: IT Brief Analyst Name: Jannat Maqbool
Australia shoots up in cyber security rankings
Australia rose 12 positions in the latest Comparitech ranking, which evaluated 76 countries’ susceptibility to security compromises against a number of factors.
Date: 05 Mar 20 Publication Name: Information Age Analyst Name: Alex Woerndle
How COVID-19 will affect IT spending in 2020
Many categories took a hit in 2019 and the consensus for growth in 2020 was pegged at a healthy three to four per cent.
That growth is now under threat from the COVID-19 virus.
Date: 05 Mar 20 Publication Name: Information Age Analyst Name: Tim Sheedy
NDB notifications grew 19% in 2H19
Businesses reported 19% more data breaches under the Notifiable Data Breach scheme in the second half of 2019 compared to the first, according to the Office of the Australian Information Commissione
Date: 03 Mar 20 Publication Name: Technology Decisions Analyst Name: Alex Woerndle
Data breach report shows Australian businesses 'not learning from abroad'
The latest data breach report from the Office of the Australian Information Commissioner shows that Australian businesses have learnt nothing from the devastating impacts of breaches in other countries, a cyber security professional says.
Date: 02 Mar 20 Publication Name: iTWire Analyst Name: Alex Woerndle
How to gauge your enterprise’s cyber-readiness in 2020
Determining your organisation’s cyber-readiness is no easy feat but comparing your status quo to some key benchmarks may give you an indication of how you stack up.
Date: 02 Mar 20 Publication Name: Fintech Business Analyst Name: Alex Woerndle
Global fintech deals declined 4% in 2019 as China investments fell sharply
"Ecosystm Predicts: Top 5 Fintech Trends for 2020" were referenced in this article.
Date: 21 Feb 20 Publication Name: Tech In Asia Analyst Name: Paul Gestro
Top five workplace trends for 2020
As organisations find it increasingly difficult to hire sufficient skilled staff to support growth, many are realising the importance of keeping existing employees happy and satisfied.
Date: 20 Feb 20 Publication Name: HRD Australia Analyst Name: Tim Sheedy
Mobile Bandwidth And Software-Defined Networks To Mould Australian Telco Sector in 2020: Report
“The Top 5 Telecommunications & Mobility Trends for 2020” report compiled by digital research and advisory platform, Ecosystm, identifies the key technologies that will change the way networks are operated and end users are served.
Date: 19 Feb 20 Publication Name: IT Brief Analyst Name:
Mobile bandwidth, SDN will drive telcos in 2020: report
A blend of faster mobile bandwidth and software-enabled networks will reshape Australia’s telco sector in 2020 and provide new opportunities for operators
Date: 18 Feb 20 Publication Name: Critical Comms Analyst Name:
Got the message? Make sure your brand isn’t missing the messaging app opportunity
Australian companies have been slow to acknowledge and exploit the potential of messaging apps when it comes to improving CX, says Audrey William.
Date: 14 Feb 20 Publication Name: Marketing Mag Analyst Name: Audrey William
Forget Britain’s Huawei fumble, China’s helping Malaysia find its 5G spot
Malaysia prepares to embrace the 5G revolution as it eyes the use of the technology in education and farming Its approach mirrors that of China’s and relies on Chinese equipment
Date: 02 Feb 20 Publication Name: South China Morning Post Analyst Name: Shamir Amanullah
From Smart Cities Initiative to Ecosystm, Jannat Maqbool CPA holds many roles
With 20 years of experience in business tech and a long academic career, New Zealand-based Jannat Maqbool CPA has had to learn how to balance her time.
Date: 01 Feb 20 Publication Name: INTHEBLACK Analyst Name: Jannat Maqbool
5 things marketers should know about data privacy in 2020
On data privacy day, CMO talks customer data privacy and how it could ultimately make for better marketing
Date: 28 Jan 20 Publication Name: CMO Analyst Name: Alex Woerndle
The 5 top trends driving smart cities in 2020
Five key trends that will drive the growth of Smart Cities during the coming 12 months and beyond.
Date: 27 Jan 20 Publication Name: Government News Analyst Name: Sash Mukherjee
Five healthtech trends set to shape health sector
Increasing patient demands and a wave of technological innovation will force healthcare providers to redesign their service delivery methods in 2020
Date: 16 Jan 20 Publication Name: Hospital + Healthcare Analyst Name: Sash Mukherjee
Forecast: the top 6 cybersecurity trends for 2020
In 2020, there are six trends that will shape the cybersecurity sector and have flow-on effects for companies, governments and citizens. Those trends are:
Date: 16 Jan 20 Publication Name: CSO Analyst Name: Alex Woerndle
Top 5 Healthtech Trends Set To Shape The Sector In 2020
The entire healthcare industry is poised to experience a period of rapid change,” says Ecosystm analyst and report author Sash Mukherjee
Date: 14 Jan 20 Publication Name: PRWire Analyst Name: Sash Mukherjee
AWS finds growth in Australia amid maturing cloud market
Edge computing, the internet of things and contact centre services are some of the key growth areas for Amazon Web Services in Australia
Date: 09 Jan 20 Publication Name: Computer Weekly Analyst Name: Tim Sheedy
Top 5 CX trends for 2020: report
From hyper-personalisation to a renewed focus on compliance and security, a report reveals CX outlook for 2020
Date: 20 Dec 19 Publication Name: CIO Australia Analyst Name: Tim Sheedy
Top 5 CX trends for 2020: report
From hyper-personalisation to a renewed focus on compliance and security, a report reveals CX outlook for 2020
Date: 20 Dec 19 Publication Name: CIO Australia Analyst Name: Audrey William
Fintech investment to surge in 2020
“Fintech is poised to have a much greater impact in 2020 than many people realise,” says report co-author and Ecosystm principal advisor Paul Gestro.
Date: 16 Dec 19 Publication Name: Fintech News Analyst Name: Paul Gestro
Forecast: Ecosystm’s top 6 cybersecurity trends for 2020
Amid constant reports of breaches and data thefts, cybersecurity topped the list of concerns for Australian IT professionals throughout 2019.

In 2020, these concerns will become even greater.
Date: 12 Dec 19 Publication Name: Security Brief Analyst Name: Carl Woerndle
Fintech investment tipped to surge in 2020
Banks and governments are poised to significantly boost uptake of fintech solutions next year, according to a new report from research and advisory platform Ecosystm.
Date: 05 Dec 19 Publication Name: Fintech Business Analyst Name: Paul Gestro
How AWS is growing its ASEAN footprint
Building ‘strong autonomous country teams’ has been a key focus for AWS in Southeast Asia where demand for cloud computing services is on the rise
Date: 03 Dec 19 Publication Name: Computer Weekly Analyst Name: Tim Sheedy
Top 5 predictions on the ‘workplace of the future’: Ecosystm
2020 will see the rise of 5G, employee experience, CPaaS, workplace analytics, and knowledge management solutions
Date: 03 Dec 19 Publication Name: ARN from IDG Analyst Name: Audrey William
Top 5 predictions on the ‘workplace of the future’: Ecosystm
2020 will see the rise of 5G, employee experience, CPaaS, workplace analytics, and knowledge management solutions
Date: 03 Dec 19 Publication Name: CIO Analyst Name: Tim Sheedy
Top 5 predictions on the ‘workplace of the future’: Ecosystm
2020 will see the rise of 5G, employee experience, CPaaS, workplace analytics, and knowledge management solutions
Date: 03 Dec 19 Publication Name: CIO Analyst Name: Audrey William
Fintech investment tipped to surge in 2020
Banks and governments are poised to significantly boost uptake of fintech solutions next year, according to a new report from research and advisory platform Ecosystm.
Date: 25 Nov 19 Publication Name: Fintech Business Analyst Name: Paul Gestro
Compliance and cloud making SME security more complex
By following these steps, Australian SMEs supplying goods and services to regulated industries can achieve compliance with new security requirements.
Date: 19 Nov 19 Publication Name: CFO Tech Australia Analyst Name: Alex Woerndle
Compliance and cloud making SME security more complex
By following these steps, Australian SMEs supplying goods and services to regulated industries can achieve compliance with new security requirements.
Date: 19 Nov 19 Publication Name: IT Brief Australia Analyst Name: Alex Woerndle
Compliance and cloud making SME security more complex
By following these steps, Australian SMEs supplying goods and services to regulated industries can achieve compliance with new security requirements.
Date: 19 Nov 19 Publication Name: Security Brief Australia Analyst Name: Alex Woerndle
Fintech investment tipped to surge in 2020
Banks and governments are poised to significantly boost uptake of fintech solutions next year, according to a new report from research and advisory platform Ecosystm.
Date: 19 Nov 19 Publication Name: Channel Life Australia Analyst Name: Paul Gestro
Fintech investment tipped to surge in 2020
Banks and governments are poised to significantly boost uptake of fintech solutions next year, according to a new report from research and advisory platform Ecosystm.
Date: 19 Nov 19 Publication Name: Channel Life New Zealand Analyst Name: Paul Gestro
Fintech investment tipped to surge in 2020
Banks and governments are poised to significantly boost uptake of fintech solutions next year, according to a new report from research and advisory platform Ecosystm.
Date: 19 Nov 19 Publication Name: IT Brief New Zealand Analyst Name: Paul Gestro
Fintech investment to surge in 2020
Banks and governments are poised to significantly boost uptake of fintech solutions next year, according to a new report from research and advisory platform Ecosystm.
Date: 19 Nov 19 Publication Name: IT Brief Australia Analyst Name: Paul Gestro
Five trends that will shape customer experience in 2020
The adage ‘customer is king’ is widely recognised in the business world. In 2020, international efforts to make this a reality will grow even stronger, according to Audrey William and Tim Sheedy.
Date: 18 Nov 19 Publication Name: Marketing Mag Analyst Name: Tim Sheedy
Five trends that will shape customer experience in 2020
The adage ‘customer is king’ is widely recognised in the business world. In 2020, international efforts to make this a reality will grow even stronger, according to Audrey William and Tim Sheedy.
Date: 18 Nov 19 Publication Name: Marketing Mag Analyst Name: Audrey William
Building agtech, fintech capabilities in ANZ
Agtech and fintech – especially "green fintech" (fintech that aims to support sustainability, inclusivity, transparency, etc rather than merely reducing friction so that people spend more) – has a lot of potential for Australia and New Zealand, but require the development of appropriate skills.
Date: 07 Nov 19 Publication Name: iTWire Analyst Name: Jannat Maqbool
Monash IVF Group hacked, phishing emails sent to patients
Fertility business Monash IVF Group has had its internal email servers hacked, but has not made any public announcement about it yet.
Date: 06 Nov 19 Publication Name: iTWire Analyst Name: Alex Woerndle
Chinese companies fuelling OpenStack adoption in APAC
Led by Chinese tech giants such as Tencent and China Mobile, the Asia-Pacific region will account for a third of the global OpenStack market by 2023
Date: 04 Nov 19 Publication Name: Computer Weekly Analyst Name: Tim Sheedy
NZ agritech held back by connectivity issues
The development of agritech in New Zealand is being held back by lack of pervasive connectivity for agricultural IoT devices and applications.
Date: 30 Oct 19 Publication Name: IoT Australia Analyst Name: Jannat Maqbool
A cybersecurity roundtable looking at the reality of cybersecurity for governments, enterprises and more
A recent press lunch on the ever more important topic of cybersecurity, nation state attacks, staying ahead of breaches, the demise of legacy security vendors and more was hosted by Zscaler, with guest speakers from Cenitex, Ecosystm and Richard Stiennon, author of a fascinating book on the next CyberWar.
Date: 27 Oct 19 Publication Name: iTWire Analyst Name: Alex Woerndle
Millions wasted on poor knowledge management solutions
Australian businesses are wasting millions of dollars on knowledge management (KM) solutions that add little or no value and take much longer than expected to deploy, according to new research from technology analyst firm, Ecosystm.
Date: 25 Oct 19 Publication Name: IDM Analyst Name: Tim Sheedy
Fintech: More innovation, less me too please
“We need to be thinking about Fintech as a ‘why?’ and stop just looking at it as a way to make things more efficient.
Date: 23 Oct 19 Publication Name: iStart Analyst Name: Jannat Maqbool
How cloud technologies are shaping the data-driven contact centre
Traditionally, organisations have relied on in-house resources to support their contact centre activities which is transitioning with new cloud based tools, big data and analytics.
Date: 23 Oct 19 Publication Name: CFOtech Asia Analyst Name: Audrey William
How cloud technologies are shaping the data-driven contact centre
Traditionally, organisations have relied on in-house resources to support their contact centre activities which is transitioning with new cloud based tools, big data and analytics.
Date: 23 Oct 19 Publication Name: CFOtech Australia Analyst Name: Audrey William
How cloud technologies are shaping the data-driven contact centre
Traditionally, organisations have relied on in-house resources to support their contact centre activities which is transitioning with new cloud based tools, big data and analytics.
Date: 23 Oct 19 Publication Name: CFOtech New Zealand Analyst Name: Audrey William
How cloud technologies are shaping the data-driven contact centre
Traditionally, organisations have relied on in-house resources to support their contact centre activities which is transitioning with new cloud based tools, big data and analytics.
Date: 23 Oct 19 Publication Name: ChannelLife Australia Analyst Name: Audrey William
How cloud technologies are shaping the data-driven contact centre
Traditionally, organisations have relied on in-house resources to support their contact centre activities which is transitioning with new cloud based tools, big data and analytics.
Date: 23 Oct 19 Publication Name: ChannelLife New Zealand Analyst Name: Audrey William
How cloud technologies are shaping the data-driven contact centre
Traditionally, organisations have relied on in-house resources to support their contact centre activities which is transitioning with new cloud based tools, big data and analytics.
Date: 23 Oct 19 Publication Name: IT Brief Australia Analyst Name: Audrey William
How cloud technologies are shaping the data-driven contact centre
Traditionally, organisations have relied on in-house resources to support their contact centre activities which is transitioning with new cloud based tools, big data and analytics.
Date: 23 Oct 19 Publication Name: IT Brief New Zealand Analyst Name: Audrey William
Organisations Facing Frustration And Disappointment with Knowledge Management Solution Deployments: Study
Australian businesses are wasting millions of dollars on knowledge management (KM) solutions that add little or no value and take much longer than expected to deploy, according to new research from technology analyst firm, Ecosystm.
Date: 15 Oct 19 Publication Name: Fifth Quadrant Analyst Name: Tim Sheedy
Millions wasted on poor knowledge management solutions
Businesses are wasting millions of dollars on knowledge management (KM) solutions that add little or no value and take much longer than expected to deploy, according to new research from technology analyst firm Ecosystm.
Date: 14 Oct 19 Publication Name: Channel Life New Zealand Analyst Name: Tim Sheedy
Millions wasted on poor knowledge management solutions
Businesses are wasting millions of dollars on knowledge management (KM) solutions that add little or no value and take much longer than expected to deploy, according to new research from technology analyst firm Ecosystm.
Date: 14 Oct 19 Publication Name: IT Brief Australia Analyst Name: Tim Sheedy
Security the Top Obstacle to Cloud Adoption and Innovation, Experts Say
ecurity is the number one concern for organisations looking to commence their digital transformation journeys via migration to the cloud, according to global cybersecurity experts.
Date: 04 Oct 19 Publication Name: Fifth Quadrant Analyst Name: Alex Woerndle
Smart cities take centre stage at IoT event
Jannat Maqbool at the IoT Alliance conference in Auckland.
Date: 03 Oct 19 Publication Name: ITP TechBlog Analyst Name: Jannat Maqbool
2019: The lid on data privacy and security came off
2019 has been a watershed year when it comes to data privacy in Singapore.
Date: 02 Oct 19 Publication Name: CybersecAsia Analyst Name: Claus Mortensen
Cenitex uses Zscaler to step up cloud security
The Victorian government’s shared IT services provider Cenitex will deploy secure cloud services from Zscaler across more than 36,000 users situated in 450 offices across the state.
Date: 26 Sep 19 Publication Name: ARN Analyst Name: Alex Woerndle
Cyber security a road block to digital innovation
Organisations need to stop viewing cyber security as a road block to innovation and transformation, an industry expert says.
Date: 26 Sep 19 Publication Name: Government News Analyst Name: Alex Woerndle
8x8 Powers One-Click Video Collaboration with Launch of New 8x8 Video Meetings, Now Complimentary for All Customers
8x8, Inc. announced that 8x8 Video Meetings, a completely reimagined meetings solution, is now available for all new customers and is provided complimentary for existing 8x8 customers as part of their service subscriptions for Virtual Office mobile and desktop applications
Date: 18 Sep 19 Publication Name: Computer World Analyst Name: Audrey William
Free Apple TV+ subscription will have ‘limited’ impact on iPhone 11 sales in Singapore, analysts say
The bundling of Apple’s new TV streaming service with any device purchase may sway some consumers choosing between the latest iPhones and other top-end smartphones, but the overall impact on iPhone 11 sales in Singapore will be limited, according to industry analysts.
Date: 12 Sep 19 Publication Name: Channel News Asia Analyst Name: Tim Sheedy
Enterprises must get serious about data governance
Do you know what data your organisation is collecting, who is collecting it, what it’s used for, where it’s stored and whether it’s adequately protected against incursions and infiltrations by hackers and cyber-criminals?
Date: 05 Sep 19 Publication Name: CFOtech Australia Analyst Name: Phil Hassey
Enterprises must get serious about data governance
Do you know what data your organisation is collecting, who is collecting it, what it’s used for, where it’s stored and whether it’s adequately protected against incursions and infiltrations by hackers and cyber-criminals?
Date: 05 Sep 19 Publication Name: IT Brief Australia Analyst Name: Phil Hassey
Enterprises must get serious about data governance
Do you know what data your organisation is collecting, who is collecting it, what it’s used for, where it’s stored and whether it’s adequately protected against incursions and infiltrations by hackers and cyber-criminals?
Date: 05 Sep 19 Publication Name: SecurityBrief Australia Analyst Name: Phil Hassey
Building a cyber fortress – the intricacies of data security
There’s no doubt that living in an age of digitization and rapid digital transformation – where factory floors can run autonomously and buildings within a city are able to interact with one another – is filled with the promise of opportunities and possibilities.
Date: 02 Sep 19 Publication Name: CyberSec Asia Analyst Name: Carl Woerndle
Turning today’s staff into the workforce of tomorrow
It’s time for organisations and individuals to determine how they’ll adapt to the rapid rise of automation across all areas of the economy and workforce.
Date: 02 Sep 19 Publication Name: Fintech Business Analyst Name: Tim Sheedy
VMware’s latest acquisitions point to emerging platform war
VMware’s buyout of Carbon Black and Pivotal is a sign of an emerging platform war following the IBM-Red Hat deal.
Date: 26 Aug 19 Publication Name: Computer Weekly Analyst Name: Tim Sheedy
Does your workforce need to fear automation? Yes and No.
There is an abundance of forecasts on the impacts of AI-driven automation. It elicits a level of uncertainty and doubt about its risk and opportunities, all of which boils down to one all-important question: Will automation create jobs or destroy them?
Date: 19 Aug 19 Publication Name: Frontier Enterprise Analyst Name: Tim Sheedy
Overcoming the ethical challenges of artificial intelligence
As artificial intelligence (AI) becomes increasingly entwined in daily life, questions are being raised about its ethical implications.
Date: 08 Aug 19 Publication Name: iStart Analyst Name: Audrey William
Life after the landline: four workplace trends Australian business owners should be aware of, in 2020 and beyond
What will happen to the Australian workplace as we move towards the third decade of the twenty-first century? Rapid change has become the new normal for Australian workers and employers, as technological and societal changes continue to up-end old ways of working.
Date: 07 Aug 19 Publication Name: Dynamic Business Analyst Name: Audrey William
APAC IoT adoption improves amid challenges
More enterprises across the region are using the internet of things to track fleet vehicles and improve operations, but technology integration and security concerns are still holding back widespread adoption
Date: 16 Jul 19 Publication Name: Computer Weekly Analyst Name: Vernon Turner
AI can only boost customer Experience
In digital transformation, AI will enhance - and not replace - the human touch element of customer experience.
Date: 05 Jul 19 Publication Name: Tabla! Analyst Name: Manoj Menon
New ELB Leadership Appointments Support Accelerated Growth Phase In Australia
Integrated collaboration experts ELB (ELECTROBOARD), had announced its new Australian leadership team led by Mario Hilmi, alongside ‘ELB Accelerate’, its new EX-CX strategic plan to fast-track Australian business growth.
Date: 20 Jun 19 Publication Name: B&T Analyst Name: Audrey William
APAC to lead global IoT spending
Asia-Pacific is slated to become the top market for the internet of things as the region scales up the use of connected devices in key sectors such as manufacturing
Date: 07 Jun 19 Publication Name: ComputerWeekly Analyst Name: Vernon Turner
How Alibaba Cloud plans to win over APAC enterprises
The Chinese cloud supplier is counting on data analytics, industry-specific offerings and its knowledge of the China market to gain a foothold in the Asia-Pacific region
Date: 03 Jun 19 Publication Name: ComputerWeekly Analyst Name: Tim Sheedy
Artificial intelligence is not a silver bullet
Businesses have to be convinced their AI investments will deliver in the long run, and decision makers should be prepared to play a long game.
Date: 17 May 19 Publication Name: The Business Times Analyst Name: Tim Sheedy
Big brother in big tech
Claus spoke to The Straits Times about how Google and Facebook made protecting user data the central theme in their recent conference speeches.
Date: 14 May 19 Publication Name: The Straits Times Analyst Name: Claus Mortensen
Can Big Tech Redeem Itself From The Techlash Storm?
Once regarded as flag-bearers of the digital/social media revolution, Facebook and Google and other tech giants have, over the past year, come under fire for digital election manipulation, clandestine personal data collection etc. How do these tech giants plan to address the privacy and security issues that defined last year’s techlash – a term used to describe public animosity towards big tech companies? Money FM 89.3 spoke with Claus Mortensen, Principal Analyst at Ecosystm.
Date: 14 May 19 Publication Name: Money FM 89.3 Analyst Name: Claus Mortensen
Should robots be treated like human employees?
Augmenting the value of artificial intelligence
Date: 29 Mar 19 Publication Name: Human Resources Online Analyst Name: Tim Sheedy
Ecosystm names former Tech Machindra exec Amit Sharma as Principal Advisor
Ecosystm announced the appointment of Amit Sharma as its Principal Advisor
Date: 28 Mar 19 Publication Name: Pythom Analyst Name: Amit Sharma
Ecosystm names former Tech Machindra exec Amit Sharma as Principal Advisor
Ecosystm announced the appointment of Amit Sharma as its Principal Advisor
Date: 28 Mar 19 Publication Name: The Independent SG Analyst Name: Amit Sharma
Ecosystm names former Tech Machindra exec Amit Sharma as Principal Advisor
Ecosystm announced the appointment of Amit Sharma as its Principal Advisor
Date: 28 Mar 19 Publication Name: e27 Analyst Name: Amit Sharma
The five steps for true digital transformation using artificial intelligence
Manoj Menon gives his thoughts on digital transformation
Date: 28 Mar 19 Publication Name: KrAsia Analyst Name: Manoj Menon
How ASEAN firms can tap storage analytics to improve operations
Tim Sheedy speaks to ComputerWeekly about storage analytics.
Date: 16 Jan 19 Publication Name: ComputerWeekly Analyst Name: Tim Sheedy
‘Little to nothing’ so far to substantiate security risks posed by Huawei: Analysts
Claus Mortensen gives his thoughts on the ongoing Huawei security claims
Date: 07 Dec 18 Publication Name: Channel NewsAsia Analyst Name: Claus Mortensen
5 top digital transformation trends for 2019
Claus shares his predictions for DX in 2019
Date: 03 Dec 18 Publication Name: CIO New Zealand Analyst Name: Claus Mortensen
HPE shows off first fruits of $4bn edge computing investment
Vernon Turner gives his thoughts on the newly unveiled HPE Edgeline offerings
Date: 29 Nov 18 Publication Name: ComputerWeekly Analyst Name: Vernon Turner
Las cinco principales tendencias de inteligencia artificial para 2019
CIO Spain covered Tim's prediction on AI for 2019
Date: 27 Nov 18 Publication Name: CIO Espana Analyst Name: Tim Sheedy
The top 5 AI trends for 2019
Tim Sheedy gives his predictions on the top trends for AI in 2019
Date: 23 Nov 18 Publication Name: CIO New Zealand Analyst Name: Tim Sheedy
APAC enterprises, analysts weigh in on IBM-Red Hat deal
Vernon Turner shares his thoughts on the IBM acquisition of Red Hat
Date: 07 Nov 18 Publication Name: ComputerWeekly Analyst Name: Vernon Turner
A guide to choosing and using all-flash array storage
How the TCO of all-flash arrays has been reduced to make it comparable to traditional storage technology.
Date: 10 Sep 18 Publication Name: ComputerWeekly Analyst Name: Phil Hassey
Gear up for the next global catastrophe
What is the biggest threat to the global economy 10 years after the GFC?
Date: 10 Sep 18 Publication Name: Business Times Analyst Name:
Alibaba eyes retail sector with new cloud offerings
Tim Sheedy on Alibaba's announcement of a suite of new offerings for the retail industry
Date: 15 Aug 18 Publication Name: ComputerWeekly Analyst Name: Tim Sheedy
How Artificial Intelligence (AI) is Democratising Clinical Diagnosis
AI is starting to become more widespread in healthcare
Date: 30 Jul 18 Publication Name: APAC CIO Outlook Analyst Name: Arun Sethuraman
An IT operating model for the digital age
Why enterprises need to form cross-functional development teams
Date: 27 Jul 18 Publication Name: ComputerWeekly Analyst Name: Tim Sheedy
Europe's data protection rules pose challenges for SMEs
The implications of GDPR on Singapore's SMEs
Date: 24 Jul 18 Publication Name: SGSME.sg Analyst Name: Claus Mortensen
Poor demand forecast accuracy – the problem isn’t the numbers, but often the process
Debashis Tarafdar shares a simple four-step process for how supply chain managers can revamp their current system.
Date: 15 Jul 18 Publication Name: Supply Chain Asia Analyst Name: Debashis Tarafdar
Commentary on Mark Zuckerberg's Testimony
Commentary on Mark Zuckerberg's Senate Hearings
Date: 12 Jul 18 Publication Name: Channel News Asia Analyst Name: Claus Mortensen
Siemens and Alibaba Cloud eye Chinese IoT market
Ecosystm's IoT predictions mentioned in Siemens and Alibaba tie-up article
Date: 12 Jul 18 Publication Name: ComputerWeekly Analyst Name:
10 steps to digital transformation
Claus Mortensen's 10 step plan to digital transformation
Date: 05 Jul 18 Publication Name: Enterprise Innovation Analyst Name: Claus Mortensen
Ecosystm Appoints renowned IT luminary Neelam Dhawan as Board Advisor
Ecosystm announces former Microsoft, IBM and Compaq exec as board advisor
Date: 05 Jul 18 Publication Name: National Computrade News Analyst Name:
Data: Currency of the digital economy
Viewpoint from Amit Gupta, CEO, Ecosystm on industry ramifications would there be from Facebook's data breach debacle.
Date: 12 Apr 18 Publication Name: Business Times Analyst Name: Vernon Turner
Who Has My Login Details? Five Questions About the Leakage of Personal Data (Chinese Publication)
How websites are able to identify and target visitors
Date: 12 Apr 18 Publication Name: Zaobao Analyst Name: Claus Mortensen
If data is oil, Singapore startup Ecosystm plans to be the gas station for the tech industry
Ecosystm is a platform for medium sized businesses to get the data they need without emptying the coffers for actionable data
Date: 06 Apr 18 Publication Name: E27 Analyst Name:
Digital assimilation - it takes a lot more than marketing hype
Vernon Turner on getting business value out of new technology
Date: 02 Apr 18 Publication Name: Business Times Analyst Name: Vernon Turner
Ecosystm Launches World's First Digital Platform to Disrupt Tech Research Industry
Using a shared economy model, Ecosystm's integrated platform brings together technology buyers and vendors to generate community data.
Date: 22 Mar 18 Publication Name: The Economic Times Analyst Name:
Mind Your Business with Howie Lim
Interview with Howie Lim at Money FM 89.3
Date: 23 Feb 18 Publication Name: Money FM 89.3 Analyst Name: